Search found 3 matches

by nesselrode
Mon Nov 21, 2011 4:59 pm
Forum: Magic Jack Technical Support
Topic: magicJack app
Replies: 0
Views: 1568

magicJack app

I use the same phone number for my MJ+ device and our two iPhones. Even though my plus account doesn't expire until 2017, I just found out that our two iPhone accounts expire at the end of this year 2011. I didn't realize these were two separate accounts -- the app and the magicjack plus. Anyone ...
by nesselrode
Fri Nov 11, 2011 11:07 am
Forum: magicJack Plus Support
Topic: Error 23 / MagicJack+
Replies: 11
Views: 14187

support provided a fix

I had to run an update (provided through chatting with support) to fix the issue. I had to unplug the MJ+ from the router, plug it into the laptop, run the update, plug it back in the router and now all is fine. We have Comcast high speed Internet and the MJ+ has worked very well for us. I'd ...
by nesselrode
Thu Nov 10, 2011 1:28 pm
Forum: magicJack Plus Support
Topic: Error 23 / MagicJack+
Replies: 11
Views: 14187

Error 23 / MagicJack+

We've had our MJ+ for over a month with no issues until yesterday. I picked it up to make a call, and the voice said "Error 23" and hung up. No dial tone.

I just unplugged the MJ+ from the surge protector and plugged it back in a few mins later, and it worked fine again. But, any ideas on what ...