magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I just started a separate thread on this subject. Same deal... 50% incoming calls only, incoming audio is nasty distorted. I'm hard wired with cat5 to a cable modem with tons of bandwidth.

It was a one time charge when I ported a couple of months ago.

About 50% of my incoming calls have extremely distorted sound on my side only. They can hear me fine. I call them back and everything is OK. This has been going on every since I signed up a couple of months ago. My MJ+ setup is stand alone on a cable modem with plenty of bandwidth. I don't think it ...

I have the same issue. Bad static on incoming calls only, probably 50% of the time. The caller can hear me OK. Help

Here is my experience porting. I had both voice and DSL service with ATT. When I ported my number, ATT disconnected both my voice and DSL service! This left me with no phone or internet (or MJ). Their CS stated I would need to setup a new account for DSL only. They then issued a new phone number to ...