magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

kedwards

SNIP
Just as a background, When I insert my MJ+ Ethernet plug into my built-in modem port
I get a recording phone message, error 1 “I am not connected to the internet” I suspect my modem is giving me problems, even though it's a new laptop and I am connected to the internet. MJ+ Tech support has ...

kedwards

I would simply change the power settings so that the PC doesn't sleep or hibernate. And return the new router.

I don't recall getting many calls from telemarketers with either my magicJack or my magicJack Plus.

Keith

kedwards

Assuming you have good enough bandwidth through WiFi, you could also get a used or refurbished router with DD-WRT software flashed to it. Set it up as a Repeater Bridge (or Client Bridge). This will get you 3 additional Ethernet ports, which can be useful for other wired devices.

It is not too hard ...

kedwards

SNIP
In fact, once YOU "de-register" your original MJ device (either via transfer of service to another MJ device or by simply failing to renew it) even YOU can not re-register it for your own use on the MJ service, not even for use with the same number that was originally assigned to it.

I had ...

kedwards

Since I am on Eastern Time, the time on my newer cordless phone is getting accurate time from MJ's Caller ID, now that we are no longer on Daylight Saving Time. I don't recall MJ's servers (for Caller ID time) properly changing to Daylight Saving Time.

I never found a way on my older cordless phone ...

kedwards

On my Panasonic (different model) I have to change Time Adjust from Caller ID Auto to Manual.

Keith, who is on Eastern Time, so only has to do this during Daylight Saving Time...

kedwards

Sounds like you are having the same problem as I had a few months ago with my original magicJack. Works dialing out with the dialpad, but not using a real telephone. I concluded that the RJ11/RJ12 portion got fried, because the problem started right after a very close lightning strike.

Confirmed ...

kedwards

For those in Eastern Time, wait a week. Chances are the time will be correct again, when Daylight Saving Time ends.

Keith, who has one phone system that can turn off being set automatically, and one that can't...

kedwards

Wait a week. Chances are the time will be correct again, when Daylight Saving Time ends.

Keith

HUH?? and your answer relates to the Android app how???

Oops, my apologies. I replied to the wrong thread...

Keith, who thinks the Android MJ app and the Apple MJ app should each have their own sub ...

kedwards

Wait a week. Chances are the time will be correct again, when Daylight Saving Time ends.

Keith

kedwards

My memory is that it will fix itself November 4th, when Daylight Saving Time ends (until next March). This is for us East Coasters.

I have a newish cordless phone system that lets me set its clock manually (and keep it). I also have an old cordless phone system that *only* relies on the time it ...

kedwards

Have you tried a different telephone? I have one rather elderly wired telephone that does this on my magicJack Plus (sometimes). I normally just use it for its ringer, in case my cordless phones are elsewhere. I don't typically answer this phone.

kedwards

Honestly, I'd switch to a different provider given the recent issues that MJ is experiencing. They have been sued for Patent Infringements by Nettalk; the Court Docs were files on 9/21/2012 and now they are charging 19.95 a year for 500 monthly call forwarding minutes. They are no longer the Great ...

kedwards

Take a look at http://www.magicjack.com/plus-v05/tos.html especially
17. Limitation of Liability and 24. Mandatory Binding Arbitration; Forum

Keith

kedwards

I found the lag on my normal 2.2.2 Android (LG Ally) to be pretty bad, but my rooted LG Ally running Velocity does not have such a problem.

Keith, who likes having a cheap VOIP phone...

kedwards

SteveHC wrote:The Android version is now available from Google Play (Google's App store).

Which needs version 2.3 or higher...

Keith, who has a couple of Android 2.2 phones...

kedwards

I agree that this is big news. Just note:
Requires Android 2.3 and up
from https://play.google.com/store/apps/deta ... Y2phY2siXQ..

I don't find this to be very surprising.

Keith, whose Androids are 2.2

kedwards

It could depend on your (text) provider. When I try to send a text to my magicJack number from my Google Voice number, I get "Error: this message was not successfully delivered." When I send a text from my cell phone, I get "XXXXXXXXXX is a landline #. Reply Y to send all TXT messages to this # as ...

kedwards

My blue + lights doesn't blink, but I use a rather generic 110V to USB adapter (I have a couple to choose from). It may have come with a cell phone and USB-to-miniUSB cable.

Keith

kedwards

ahsanfarhan22 wrote:Thanks for your reply. Just one more thing. For the swapping to work, I have to register a new number to the new MJ Plus first, correct? Or do I transfer my old number to the new MJ and then register a new number for the old MJ?

I got a new number for the MJ+, first.

kedwards

Yes. That is what I did. The swap of numbers was pretty easy, using the pull-downs at https://web01.magicjack.com/ .

Keith

kedwards

http://1saleaday.com/?utm_source=iConta ... %2F11%2F12

I have bought a number of items from 1saleaday and have been happy with them.

hth

Keith

kedwards

If you do not currently have a router, suggest you get one. It need not be WiFi capable, from what you say.

Keith

kedwards

Since I have actually had them admit that there is a problem with the dropped calls, and have received an email from them attesting to this, I am going to go back to them with the information you all have given me.

Can everyone that has reverted to the October update post their result by tomorrow ...

kedwards

Thanks profster, spc, and others. I tried this yesterday, and so far, so good. I tested successfully with two 30+ minute calls, without drops.

I should also mention that I am now running a new-to-me DECT 6.0 cordless phone system (with link-to-cell) that I like a lot. I always *tried* to keep my ...

kedwards

No. The MJ+ works either way (PC or router), but the MJ softphone only works when the MJ+ is plugged into the PC.

kedwards

Seems pretty silly, to me. By my rough calculations, the named plaintiff was suiting over about $.75, since he re-upped about 19 days after his subscription expired...

Keith

kedwards

To avoid getting charged for another year of service, please make sure your autorenewal option is disabled in your portal. Please go to my.magicjack.com to disable the feature.

I have found that you may have to do this more than once, what with web site updates, etc.

I took the additional step ...

kedwards

I simply logged onto http://my.magicjack.com and clicked on Phone Numbers tab and clicked on both pull-downs, and selectting the opposite numbers.

kedwards

It seems to be a little more complicated. Exactly ONE caller ID had a name attached with it and it was not also in my address book. Hasn't ever happened again.

I had the exact same experience a week ago. I've had 2 callers show up with their name, and interestingly, they were both outside my ...

kedwards

Have you tried the Billing Department phone number listed in this thread?
http://www.phoneservicesupport.com/what ... 12003.html

kedwards

I just manually set the clock on my 3 cordless handsets, and on my base-station/answering machine (though I have my Google Voice set to send me messages via Email, instead of my answering machine or magicJack's Email messages).

Keith

kedwards

That's not a bug. That's a feature.

kedwards

Is your account still active at http://my.magicjack.com ? If so, change your greeting/message to have people call you on your new number.

That is what I have done, with an original magicJack # which expires in June.

Keith, who wants callers be ready...

kedwards

sorry, perhaps I'm not expressing myself properly.

on the magicjack program on my computer, there is an option to choose "aircard" mode as opposed to "normal" mode
as per the green circle at the top left of this screenshot

http://i.imgur.com/HJP00.png

I am trying to use the magicjack on a ...

kedwards

I have the same issue. All 3 of my kids schools which are less than a mile away and have the same area code but different prefixes, cannot get through to my home phone magic jack plus line now. When this same number was a Charter cable number they could call me fine, but now that my number is ...

kedwards

I got the Plus in Dec 2011......made sure my old Magicjack was set to not autorenew. Got an email last night said I had 1 hour to cancel billing for 1 year of old device. I called this morning......and yes they do have a phone contact for billing issues only......561-594-9925. I asked her to cancel ...

kedwards

Just to make sure, are they including the Area Code when they call?

kedwards

WavPlayer is the one I have seen, if we are talking about an Android.

Cost is $.99.

Keith

kedwards

TNewton wrote:Now they are tell my my number is expired?????? What is going on here?

It supposidly expired 03/03/2011 04:35:48 but I was talking on it this morning....

Sounds like some system isn't handling Leap Year quite right.

See if it is better tomorrow.

Keith

kedwards

GVJack app is working well now, for my computer-challenged mother-in-law, who lives with us. It took a little getting used to, but she is fine with it now. Purchased/registered today.

I suppose it helped that I was already a Google Voice user, though I wasn't using many of its features.

In case ...

kedwards

They don't force you to buy a data plan like the big boys?

They have various plans, including the $10 voice-only plan (good for 120 days). They also have a text-addon to the voice plan, but The 12 is cheaper, for my expected usage.
http://www.pagepluscellular.com/Plans.aspx

The 12 plan comes ...

kedwards

Page Plus Cellular http://www.pagepluscellular.com/Plans.aspx has some very decent prices. It uses the Verizon network and you can bring your own Verizon phone to be activated on Page Plus or buy one directly from them. You could probably find a used Verizon phone for cheap, possibly free if you ...

kedwards

After checking a little more thoroughly, it is only happening on our original magicJack. Calls placed to our magicJack Plus (which is a number we haven't given out to anyone) get a ring tone just fine.

My current "work-around" is to have family members call on our Google Voice number, which rings ...

kedwards

My magicJack Plus started doing this (or not doing this) in the last week. Don't know exactly when.

Our frequent callers have learned to just wait for us to pickup... No telling how many calls we are "missing".

I am considering re-hooking up our old regular magicJack, and see whether that does the ...

kedwards

I have a Netgear WGR614 router that I installed last fall. It was new to me, but a refurbished unit bought on close-out. I have not had any problems using my magicJack Plus plugged into it.

I have also tested my magicJack Plus at a friend's house and at my son's house, plugged into their routers ...

kedwards

If your modem is provided by/rented from your DSL provider, you *could* check with them about an upgrade to a modem/router (single device).

I bought my Netgear router from http://1saleaday.com/ recently. It is still available for $14.99 from http://bensoutlet.com/products/netgear-wgr614 with free ...

kedwards

You would have to unplug your IMAC from your modem, but it should work. Just plug it back in (and plug your MJ into your USB port) when you want to use both at the same time. I suspect you will soon grow tired of doing this...

The MJ+ is really meant to be plugged into a router, not a modem. I am ...

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Search found 48 matches

Re: Call Forwarding

Check the Terms Of Service, which I assume you agreed to...

GrooveIP Lite

netTALK DUO $29.99+shipping, today only, on 1saleaday.com

Re: how about this

Re: Caller ID information

Re: Same Issue - Local Calls won't come through

Re: Illegally billed for old Magicjack........

Happy GVJack customer

In-coming callers don't hear ringing