magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Thanks for your replies. Are you using a real telephone to press "1", or are you using the magicJack interface on your computer screen? I will run the 'fix" to see if it makes a difference.

--Erik

gooney: My preference is to have GC take messages if I can not answer my calls personally. Therefore, I'm not sure that I need magicJack's Voice Mail to begin with. Is there a way to turn magicJack's VM off? Maybe that'll keep calls from being disconnected when I answer them with a "1" on my ...

First post here. . .

On my new magicJack I'm having problems answering calls routed through GrandCentral (GC). In the past (before magicJack, calls routed through GC were answered by pressing "1."

Since the installation of magicJack, calls routed through GC are disconnected when pressing "1 ...