Search found 4 matches

by Ladibug
Tue Apr 29, 2008 1:39 am
Forum: Magic Jack Technical Support
Topic: Is a Return Authorization number needed?
Replies: 3
Views: 2745

Thankyou. I thought I'd looked everywhere on the MJ site, but I sure missed it. Because of your quick reply, I was able to get the RMA number and I got the MJ mailed today. Thanks, again.

Ladibug
by Ladibug
Mon Apr 28, 2008 11:24 am
Forum: Magic Jack Technical Support
Topic: Is a Return Authorization number needed?
Replies: 3
Views: 2745

Is a Return Authorization number needed?

My 30 day free trial is ending soon and I want to send the MagicJack back as I haven't been able to get it to work for me. I kept the packaging so I have an address, but do I need a return authorization number before I mail it? And if I do need the number, how do I get it?
Is there a phone number ...
by Ladibug
Thu Apr 10, 2008 12:21 am
Forum: Magic Jack Technical Support
Topic: no dial tone/ringing or audio through phone
Replies: 2
Views: 2414

Hi Jerry! Thanks for the suggestions. I have re-booted the computer, but not anything else, so I will give that a try. I have windows XP, so won't need the vista update. Really hoping to get this up and running. I'll let you know how it goes.

Thanks again.

Ladibug
by Ladibug
Tue Apr 08, 2008 12:21 pm
Forum: Magic Jack Technical Support
Topic: no dial tone/ringing or audio through phone
Replies: 2
Views: 2414

no dial tone/ringing or audio through phone

I got my MJ yesterday and from the moment I plugged it in, I had a dial tone on the phone. After registering and getting my phone number, however, I have nothing . I've tried other phones, and I tried to change the setting in the Menu//volume and headset control. It is set on headset/other and won't ...