Search found 2 matches

by SalA
Tue Dec 13, 2011 1:23 pm
Forum: Magic Jack Technical Support
Topic: Magic Jack Plus will not display CID
Replies: 6
Views: 8981

I am not getting any information on the phone. When using with a verizon land line, the phone does display both name and number. When the MJ+ is connected to my computer's USB it works fine as well. The problem seems to be when in standalone and connected to the router.

There may be something that ...
by SalA
Wed Dec 07, 2011 12:46 pm
Forum: Magic Jack Technical Support
Topic: Magic Jack Plus will not display CID
Replies: 6
Views: 8981

Magic Jack Plus will not display CID

I am using the new Plus unit without a computer. The unit is connect to a port on my router but Caller ID is not not working. This may be a router config issue.

Has anyone experienced this and what was the solution ?