magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Thanks for the feedback. By testing with the MJ server turned off and by bypassing my local router in different testing configurations, I've discovered that the problem is not MagicJack related, but rests in my Netgear router. Greetings,

It seems like you have found the issue, but just wanted to ...

Am I just lucky or is MJ trash?

This is a 2 part question.

Am I just lucky? Hard to tell. Is your health good? Are you upside-down on your mortgage? Does your wife nag? You be the judge.

Is MJ trash? No. Mine works perfectly, better than my landline did, for 1/12th the monthly cost. If yours ...

xmartangel2k1 wrote:Just found out by mj customer service that my isp doesnt allow voip. Oh well i have my own vpn

If you don't mind my asking, what isp doesn't allow voip?

I also had the same error 23 problem with a Linksys wrt54gl router. I followed the advice posted above/below and upgraded my firmware from 4.30.12 to 4.30.15 by downloading the new firmware from Cisco and voila! the problem was fixed. Thanks so much for the tip! :D

Happy to help and thanks for ...

I found a solution for the "Error 23" problem when magicJack is connected to my router.

I have a Linksys WRT54GL router, and got persistent disconnects after 33-34 seconds. After upgrading to the v4.30.15 firmware, connection is golden.

Hope this helps.