magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

troyamiller, That's good so far, altho mine has worked without error for as much as a week. If yours is still up and running for a week or so I will go for it. Agree on the 2wire not an option. Tiger or New Egg has good deals, any particular brand to recommend?
Hopefully you have found the solution ...

Okay, so tonight, I did a factory reset on my NVG510 (under Diagnostics, Resets, Reset Device). I also did a factory reset on my old wireless g Belkin that I've had for quite a few years.

After that, set the NVG510 to bridge (manually) by following the instructions on Ron Berman's blog, item #6 ...

...but NO. Connection stayed up for about 2-3 hours, then went back to "error 23". So, here's what I've tried since (condensed version).

1) Set the MJ+ back to using dhcp (plugged into the computer, via my.magicjack.com).
2) Logged into my NVG510, and went to Firewall, IP Passthru and set the ...

Try this:

1) Get the physical MAC address of your MagicJack Plus or computer ethernet adapter if you are using the magicjack through your computer.

2) Type http://192.168.1.254 in your internet browser.
- Click on "Firewall" at the top, then click on "IP Passthrough"
- Enter the Access Code ...

admin wrote:See if this helps
http://broadband.custhelp.com/app/answe ... a_id/21989

Thanks for the link, but thats the options I have tried to no avail. Setting up in fixed ip pass through gives me error 3 instead of 23.

Am still having same issues, if you ever do find a solution, please post. Running out of options............
Thanks

I got this to work on my Linksys WRT54GS, firmware v1.52.8. Pick an IP address that is outside the range DHCP addresses you are using for other network devices, but still within the available IP space of the router. Go to Applications & Gaming tab in your router setup, then Port Range Forward ...

Has anyone been able to find a solution for reliable connection for this router? Have setup port forwarding, pass through, set packet filter on. There is no DMZ setting. Getting error 23 intermittently, will work ok sometimes for a week and sometimes will get error twice in one day. Thanks.

Just went down again, so the Pass Through settings on the router was no help.

I have/had the same issue. This is part of a chat I had that will supposedly correct the problem.
~~~~~~

Jake: Please unplug the magicjack plus now from your modem then plug it to the USB port of your computer

Jake: Let me know when you did that

alan: ok

alan: ready

Jake: Did the black ...

I have the Magic jack Plus connected to my ATT Uverse with Ports 5060 and 5070 open. I still get the error 23 error message about three times a day. I then have to unplug Magic Jack and plug back in to reset and things are fine until the next time. Anyone have this same problem.

Having the same ...