magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Update: A friend of mine called from his Verizon phone just now and he heard a ring. So, problem fixed for now.

A friend, who has a Straight Talk phone, does not hear the ring. ST uses the Verizon network. I have a Platinumtel phone which uses the Sprint network and I hear the ring when I call my MJ.

I have the same non ring problem on my older MJ but it seems that only Verizon cellphone callers don't hear a ring. I can hear the ring from my Sprint-based cell phone and callers from landlines hear a ring but all Verizon cellphone callers don't hear a ring. Anybody else have this problem?