When you sign up for the five year platinum plan, they are supposed to send along a code that you can redeem in the View-Renew-Add section.
I had forgotten all about mine until reading this thread. I chatted with support and they gave me the redemption code. My renewal date is now in 2018.
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- Fri Apr 06, 2012 10:42 am
- Forum: Magic Jack Technical Support
- Topic: 5 Year Renewal Code Never Arrived
- Replies: 15
- Views: 17437