Search found 3 matches

by MNLM
Sat Jul 26, 2008 4:57 pm
Forum: Magic Jack Technical Support
Topic: Magicjack updates?
Replies: 2
Views: 2335

The UPGRADE button is at the top of this page...
http://www.magicjack.com/1/magicfix.asp
by MNLM
Sat Jul 26, 2008 4:51 pm
Forum: Magic Jack Technical Support
Topic: Aftere first install, works. After a reboot, will not load.
Replies: 2
Views: 2022

What's your operating system version?

When I contacted MJ chat support, tech support rep "Jennifer" inquired re: my operating system. When I replied, "WinXP SP3," she informed me that MJ is currently not compatible with SP3. She advised me to either downgrade to an earlier version of WinXP or wait ...
by MNLM
Thu Jul 17, 2008 10:51 pm
Forum: Magic Jack Technical Support
Topic: "WARNING: You must plug magicJack into USB"
Replies: 13
Views: 25872

Chat support says MJ not compatible with WinXP SP3

I have the same problem -- MJ does not start up. To get it to work, I have to run UPDATE, then it works fine.... until the next reboot when I have to UPDATE again.

I went to chat support. Chat support tech "Jennifer" asked about my operating system. When I told her that I have WinXP SP3, she stated ...