Search found 2 matches

by mojomba
Sun Jun 03, 2012 8:34 am
Forum: magicJack Plus Support
Topic: Incoming calls only work shortly after making outgoing call
Replies: 4
Views: 11804

Thanks SteveHC. After working with support we were able to identify that the problem is a firewall configuration issue on my router. (for some reason I could not find this thread again to update it) Unfortunately although I forwarded the ports they suggested to the MJ+ the problem persisted. I ended ...
by mojomba
Mon May 28, 2012 11:24 pm
Forum: magicJack Plus Support
Topic: Incoming calls only work shortly after making outgoing call
Replies: 4
Views: 11804

Incoming calls only work shortly after making outgoing call

I installed MJ+ last week and have noticed that I can receive incoming calls only if I make an outgoing call first. I am not certain what the time limit is but my last attempt I gave it 20 minutes since my last successful call and the incoming call would not work.

When I call in I get the generic ...