magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Thanks for the heads up. I'll be on my best behavior when I chat with them!

I also just learned that if you transfer a phone number to your MJ account, they charge you $10 every year after that to renew that number. This is in addition to what you pay for the MJ service. If you don't want to pay ...

You were right. Call forwarding was on. I turned it off and called my MJ number from my cell phone and it rang. Thank you so much! I spent about an hour in a live chat with 2 different MJ employees today. Doesn't it seem like they should have known to tell me that???????????

When I call my MJ phone using my cell phone I get the same message ("You have reached YMAX Communications test number. This call was successful."). And everyone who tries to call me, gets this same recorded message. My MJ phone doesn't even ring. I have no problem with outgoing calls; it's just ...

... test number. This call was successful."

If you got this message on your answering machine, try calling your MJ number from another phone. Do you get the same recorded message? That is what is happening with my MJ. I can call out but people cannot call in. They get this message when they call ...