magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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Anybody?

Please describe for us in detail where, how, and when you attempted to port your landline number to MJ?
What is your area code and exchange
are you certain your telco allows for 'naked DSL"?

We are a group of MJ users and are totally independent of MJ and YMAX. MJ official support is only offered ...

Please describe for us in detail where, how, and when you attempted to port your landline number to MJ?
What is your area code and exchange
are you certain your telco allows for 'naked DSL"?

We are a group of MJ users and are totally independent of MJ and YMAX. MJ official support is only offered ...

radzkillah wrote:Then in that case, it seems that your number is associated to certain exchanges/area codes which MJ currently does not serve for free...

What do you mean?

As I said, my provider says there is no issue with porting my number, MJ just has to merely request it. It is a US number.

Not quite sure that I understand your question: Is the Number not associated to any DSL Line, ring master, distinctive ring etc etc.

I do have internet service on the line ...

I activated my magicJack exactly one month ago today.

I have attempted to port my old number sevral times and still cannot do so.

I cannot close my account with my land line service until the number is ported over. (If I do, I lose my old number.) Meanwhile I am continuing to pay for that service ...

How many times must I make the request to MagicJack before MagicJack will actually make the request from my provider?

I have just finished the same process. Ported my home number that we have had since 1947 to MJ. Only took about 3 days fo MJ to complete, (Just last week).

The original number issued to our MJ is still listed on the account, but calling that number results in a recorded message that the MJ number ...