magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I still sometimes get a call that goes straight to voicemail when it shouldn't. I just read about a problem with DHCP renewal handing out a new IP address. I doubt that's my problem, but I'm switching to a fixed IP address. I'll let you know if the problem goes away. At any rate, it's been working ...

I've been calling my MJ+ number randomly, and only once have I gone into voicemail. Nobody has left a MJ voicemail, and people have left voicemails on my home phone answering machine. (Which is set to pick up long before MJ if the phone is working.) So I'm a happy camper for now. Whatever they did ...

My problem is that a half hour after cycling power, all incoming calls start going straight to VM. Support just updated the software on the unit (which I thought I already had done), and did some magic incantations on their end. They assure me that the problem will go away. I'll let you know.