Search found 3 matches

by valbmet
Fri Jun 06, 2014 7:29 pm
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 3 sec
Replies: 3
Views: 4678

An update: I finally got through to an MJ technical support "genius". He told me that they are aware of the CID and one way communication issues and suggested to plug the MJ into the computer (which I used to do before upgrading to MJ +) and to "kindly extend my patience, while they are working to ...
by valbmet
Thu Jun 05, 2014 10:42 pm
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 3 sec
Replies: 3
Views: 4678

Incoming calls drop after 3 sec

Greetings to the community.
About a week ago I noticed that when I call my home telephone (MJ+) the call recipient stops hearing me after approx 3 sec. I upgraded firmware that was downloaded from MJ site - no result. Tech. support, however useless was unavailable - I spent approx 30 min waiting for ...
by valbmet
Thu Jan 24, 2013 8:59 pm
Forum: Magic Jack Technical Support
Topic: iphone 4S MJ app issue
Replies: 20
Views: 33801

The installation associated with your device is invalid

I guess nearly 2 years since the problem was reported and nothing has been done - I recently upgraded to iPhone 4 and encountered the same issue. It still works on the old iPhone 3GS. Tech support was useless. I spend 5-6 hours with 3 different "specialists", including the supposedly a "top notch ...