magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Ok, so it was online live chat. I guess after a while you think you are speaking. You "get to know" the person after 2 hours of him making me test this and test that. Finally, after 1 hr 45 min, he gets around to telling me we are going to change my router settings to prioritize the MJ+ AND then we ...

The technical help people are terrible. The average consumer who doesn't know a port from a port a potty should not have to deal with all this aggravation... sorry, just venting, but I am about to throw my MJ+ away and go back to Ma Bell.

I too am interested in solutions to this. We can make outgoing calls just fine, but inbound calls are sketchy, working sometimes and not others. Usually the inbound caller cannot be heard, so we answer the phone, "Hello" and hear nothing. Later when I talk to the person they say they could hear me ...

This is happening to me too. People try to call us and say it went straight to voice mail. Or the phone does ring on our end, we pick up, and they can hear us, but we cannot hear them. Very frustrating. A rep on the phone had us reset something about how the modem or computer prioritizes bandwidth ...