Search found 4 matches

by Bengt
Fri Mar 01, 2013 3:11 pm
Forum: magicJack Plus Support
Topic: customer service
Replies: 9
Views: 8805

I appreciate your input, but the location of the phone # has nothing to do with the place of payment.
by Bengt
Fri Mar 01, 2013 3:07 pm
Forum: magicJack Plus Support
Topic: customer service
Replies: 9
Views: 8805

No, that is not the problem. My credit card is Canadian, with a US billing address. When the due date for the renewal of the phone # arrived, my credit card had expired, as well the arrival of the new card was delayed. I gave MJ the new card no., it was posted on my account statement, but for ...
by Bengt
Fri Mar 01, 2013 10:23 am
Forum: magicJack Plus Support
Topic: customer service
Replies: 9
Views: 8805

Re: customer service

I have been having a issue to renew my phone number for the past 8 months. Many chats, and no result. "Your account is under review" is told to me each time. This for 8 mo. I am still unable to pay the $10 required to update my phone no. as my account appears to be frozen, MJ seems not to be able ...
by Bengt
Thu Feb 28, 2013 1:56 pm
Forum: magicJack Plus Support
Topic: customer service
Replies: 9
Views: 8805

customer service

I have been having a issue to renew my phone number for the past 8 months. Many chats, and no result. "Your account is under review" is told to me each time. This for 8 mo. I am still unable to pay the $10 required to update my phone no. as my account appears to be frozen, MJ seems not to be able to ...