Search found 3 matches

by Boutdone
Mon Sep 02, 2013 4:35 am
Forum: Magic Jack Technical Support
Topic: Annual charges for porting the same number each year.
Replies: 10
Views: 8712

My question is: since porting is moving a phone number from one server to another, how can it be legal to annually continue to port from themselves to themselves. By the way, I did look at the "terms of service" contract, I thought was a standard form. It is not. It says that if you don't agree with ...
by Boutdone
Sun Sep 01, 2013 6:14 pm
Forum: Magic Jack Technical Support
Topic: Annual charges for porting the same number each year.
Replies: 10
Views: 8712

I'm sorry, What I meant when I said is that I kept my old number is I meant that I continued to use the same phone number with MJ that I had been assigned by my previous service provider. MJ said that I could keep my old number and I did. It was not a new number or a special number. Now MJ says I ...
by Boutdone
Sun Sep 01, 2013 4:00 pm
Forum: Magic Jack Technical Support
Topic: Annual charges for porting the same number each year.
Replies: 10
Views: 8712

Annual charges for porting the same number each year.

I bought a one year plan from magic jack last year and at the same time purchased a five year premium plan. I kept my same phone number. All was well for over a year. Now I get a warning message each time I make a call and am told to go on MJ and port my phone number. I call customer service and ...