Search found 10 matches

by SandraLynn
Sat Mar 24, 2018 11:22 am
Forum: magicJack Plus Support
Topic: What routers work the best with MJ+?
Replies: 18
Views: 38269

Thanks Bill. I just looked at the $89.99 deal for both a Netgear modem and router combo and it's now over. That's my luck. I'll go that route if it comes up again. I could try unplugging a couple of things to see if the connection is better. I think my recent problem was because my printer was on ...
by SandraLynn
Fri Mar 23, 2018 12:00 pm
Forum: magicJack Plus Support
Topic: What routers work the best with MJ+?
Replies: 18
Views: 38269

I have Comcast. I pay for the slowest speed, although they supposedly upped the speed to be nice. My MagicJack does not work all that great. My phone gets an occasional high humming noise and it cuts out on some calls. I'm always resetting everything right to the modem. There's a deal going on ...
by SandraLynn
Wed Aug 17, 2016 3:08 pm
Forum: Magic Jack Technical Support
Topic: Official BEEPING troubleshooting thread
Replies: 468
Views: 450759

The one thing I can say is that if you talk too loudly or get excited during the conversation, MJ will beep. That's why if the sensitivity is turned down, it usually fixes the problem (with loss of touch tone that is). I found myself talking really low so it wouldn't beep. I'm pretty confident that ...
by SandraLynn
Tue Aug 16, 2016 11:48 pm
Forum: Magic Jack Technical Support
Topic: Official BEEPING troubleshooting thread
Replies: 468
Views: 450759

I'm staying with MJ since I don't use the phone all that much. Plus, before I changed my internet service, I didn't have any real complaints with the MJ Go. I've had a MJ for years. Once I sign back up with Comcast in 10 months or so, I'll probably be all set again. I also use the MJ App on my ...
by SandraLynn
Tue Aug 16, 2016 10:24 pm
Forum: Magic Jack Technical Support
Topic: Official BEEPING troubleshooting thread
Replies: 468
Views: 450759

They sent me a MJ Go. Then the screeching stopped, and I had touch tone service again. My new problem is an occasional high-pitched buzz on my phone. I had it yesterday, so I unplugged the MJ from the power source and from the router. I plugged them back in and that fixed it. The only thing is that ...
by SandraLynn
Tue Aug 16, 2016 2:18 pm
Forum: Magic Jack Technical Support
Topic: Official BEEPING troubleshooting thread
Replies: 468
Views: 450759

I don't have the squelching anymore. Actually the new MJ Go worked really well until a couple months back when I switched internet providers. I have a high pitched hum/buzz on my phone now. I'm currently researching a reason and fix for that problem. I know my internet speed was reduced, and I'm ...
by SandraLynn
Tue Aug 16, 2016 1:41 pm
Forum: Magic Jack Technical Support
Topic: Official BEEPING troubleshooting thread
Replies: 468
Views: 450759

I was connected to my router, but I ended up connecting to my laptop for awhile because the connection seemed somewhat better. The problem was that I had to choose between having touch tone service or screeching/beeping. A person can't be w/o touch tone these days. Every company uses it now for the ...
by SandraLynn
Tue Aug 16, 2016 10:43 am
Forum: Magic Jack Technical Support
Topic: Official BEEPING troubleshooting thread
Replies: 468
Views: 450759

I went to MJ's Facebook page and told them about this long-standing problem. They reviewed my long history with this issue and then sent me the newer MJ Go free of charge. It solved the problem. The new MJ must have been modified to resolve this issue. I was ready to throw in the towel. I actually ...
by SandraLynn
Mon Jan 18, 2016 11:36 pm
Forum: Magic Jack Technical Support
Topic: Official BEEPING troubleshooting thread
Replies: 468
Views: 450759

Changing DTMF Sensitivity Gives you Loss of Touch Tone

The problem that I had with MJ changing the dtmf sensitivity is that I then lost touch tone. Chat told me that they only have one setting. I can't tolerate the beeping, but I have to have touch tone. It used to be that if you didn't have touch tone when you made a call, you had the option to just ...
by SandraLynn
Fri Nov 15, 2013 7:22 pm
Forum: Magic Jack Technical Support
Topic: Squelch or Screech: Does anyone have this problem on MJ ?
Replies: 21
Views: 19053

Has MJ ever found a cure for the squelching - screeching noise during phone calls? It started on mine after switching from AT&T to Comcast cable. It usually starts after about 20-30 minutes. MJ thinks it's supposed to dial a number when the conversation gets loud or if I laugh. If I talk quietly, it ...