magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Is it possible to have your magic jack (mine is the plus) only operate certain hours of the day? For instance, I'd like mine not to ring at all between 10pm and 6am. I know I can simply unplug it and plug it back in but I'd prefer something more automated.

I've had this problem for a few years too. My folks who also live nearby and have the same MJ+ and cable provider don't have that issue and never have. The two major differences they have are the modem and type of phone. About 3 months ago, I switched out my phones and I noticed a pretty dramatic ...

I was seeing these problems too. If you haven't yet, try forcing an upgrade with the appropriate update software from this mj link.

http://service.liveperson.net/hc/s-6173 ... ction=view

Well, today my problem got worse. I had intermittently not been able to hear people after a few seconds of receiving a call. Today all the calls I got I could not only not hear who was calling, I still wasn't getting any CID action. Out going calls were okay.

Out of shear frustration I rebooted my ...

A little excerpt from this morning's chat...


Geoff: Thank you for patiently waiting, As I have checked it here in our end..We are aware of the Caller ID issued and we are working to resolve it. In the meantime you can connect your magijack PLUS directly to the USB port of a computer in order for ...

That's a good tip. I'll pick a couple of spares up next time I'm there.

I was skeptical but I tried it anyway. Switched polarity but it did not work.

Verified. No go.

Today is the end of the week. Where' the fix MJ promised?

I'm curious, how many of you having this problem are using the Magic Jack Plus, and purchased it fairly early on when they were released? The ...

I see the group of us are growing. My situations hasn't changed. One mj+ gets caller id and one doesn't. My folks who live very close by and use the same cable internet provider have one that hasn't been affected either.

No CID for me either since last Thursday. Two tech chats with them both telling me "they're working on it." I hope they don't get paid by the hour.


I spoke too soon. One of my MJ+'s is working and the other still not. Maybe the fix is trickling down?