Search found 5 matches

by FlaSuncoast
Wed Jul 27, 2016 12:26 pm
Forum: magicJack Plus Support
Topic: How to use static IP with magicJack Plus ?
Replies: 19
Views: 53397

Re: instructions for getting IP cfg into MJ+ don't seem to w



Anyone who has been successful and can prove the MJ is set up as Static, let me know. One way you can know if it's set up as 'Static' is if the router shows the device obtaining its IP that way. If it shows as 'DHCP', that means that the router is assigning it because the device is not set up to ...
by FlaSuncoast
Wed Jul 27, 2016 12:01 pm
Forum: magicJack Plus Support
Topic: How to use static IP with magicJack Plus ?
Replies: 19
Views: 53397

We first installed one Magic Jack as a test 16 months ago. Initially most of our inbound calls were going to voicemail, only 10% of inbound calls were ringing through. (And vMail is a big Magic Jack advertisement.) Since we also have an external network, I moved the magic jack to our external ...
by FlaSuncoast
Fri Jun 24, 2016 6:27 pm
Forum: magicJack Plus Support
Topic: How to use static IP with magicJack Plus ?
Replies: 19
Views: 53397

Well, I spent 8 hours today "chatting" with 9 reps at Magic Jack. They are reading from a script. They have nobody that knows what a static IP is. I even had one rep tell me you can only get 1 IP address from your ISP. I had reps that would connect to my PC, even after I explained the MJ was on a ...
by FlaSuncoast
Wed Jun 22, 2016 4:26 pm
Forum: magicJack Plus Support
Topic: How to use static IP with magicJack Plus ?
Replies: 19
Views: 53397

Re: instructions for getting IP cfg into MJ+ don't seem to w



Anyone who has been successful and can prove the MJ is set up as Static, let me know. One way you can know if it's set up as 'Static' is if the router shows the device obtaining its IP that way. If it shows as 'DHCP', that means that the router is assigning it because the device is not set up to ...
by FlaSuncoast
Wed Jun 22, 2016 4:18 pm
Forum: magicJack Plus Support
Topic: How to use static IP with magicJack Plus ?
Replies: 19
Views: 53397

Setting Dedicated IP address

I'm trying to CHANGE my dedicated IP, and it's not changing from the previous static IP address. The only thing that changed, we switched from a "Vanity" number to an automatically assigned free for $10 phone number.

All this talk about DHCP MAC reservations would be great if everyone was using a ...