Search found 3 matches

by dproff
Thu Sep 12, 2019 11:51 am
Forum: Magic Jack Technical Support
Topic: Automated Call Screening blocking all calls from landlines
Replies: 28
Views: 12950

Update?

I stand corrected. It is fully functional for all incoming phone numbers we have tested (cell, landline, VOIP).

Did your problem go away? I restarted my call screening and it stayed fixed for a day or so. The next problem I got was local calls would not get through, and the callers got nothing ...
by dproff
Tue Sep 10, 2019 3:44 pm
Forum: Magic Jack Technical Support
Topic: Automated Call Screening blocking all calls from landlines
Replies: 28
Views: 12950

Another new problem

I re-installed my call screening option back in Sunday and, after testing, thought everything was fixed. Today I had a local incoming call fail with no message (nor an ad) going to the caller. When he shifted back to his cell and tried again, it went through. I have turned off the call screening ...
by dproff
Sun Sep 08, 2019 12:05 pm
Forum: Magic Jack Technical Support
Topic: Automated Call Screening blocking all calls from landlines
Replies: 28
Views: 12950

Re: Same problem all linelines get MJ Advertisement and told

All local landlines get the msg above Long Distance and cell calls get call screening. 1-1/2 hours to get to chat with support and if you turn off call screening all is good. Got 5 robo calls in minutes. They need to fix this.
Suddenlink..Arkansas and ATT landlines.
Please post if solution is found ...