magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

So I sent my MJ to my parents overseas. They were able to set it up and all was good. Then my mom tried calling me on my cell phone. I could not hear a word she was saying, but she could hear me very clearly. Any suggestions as to why this might be?? I have Verizon Wireless and Sprint as my carriers ...

Stewart, you're a genius! I was using a 2.4Ghz cordless phone. Picked up a cheap Uniden at Wally world for test purposes. I did 2 things..first, I connected the laptop directly to the Actiontec via Ethernet. Then I placed the laptop and the cordless base as far as they would go (3ft). At that point ...

First, I found the word I was looking for..it's HANDset..not headset. So, sorry for the confusion. Here's what I found. When I use the softphone to dial a number..and then pick up the handset, everyone once in a while if the spot is good, I'll hear a ring and maybe part of my voicemail. I tried to ...

Do you have the Actiontec router? If so, try setting the firewall to the minimum value, sometimes called 'NAT only'.

All references in your post are to 'headset'. Have you tried with a telephone plugged into MJ?

What do you mean by "Internet connection gets disconnected"? Does this affect just ...

I got my MJ working at home finally. Now I have other issues. First, I have a dial tone. I ran Magic Fix and found no problems. I am using Windows XP at home with Verizon FiOS. I get a dial tone on my headset. I called my cell phone for a trial. When I use the softphone, my cell phone rings but I ...

Sorry for the delay in getting back. So bottom line..I sent the MJ I had back to the company. Can I order a new one and set it up here, before sending it overseas??

They had a firewall, but when my sister talked to the tech support they had her disable it. It still didn't work.

If by "softphone" you mean the on-screen keypad, then yes. The keypad showed up with the phone#. I could enter a number on-line. However, when connected to a phone there was no dial ...

I had ordered a new MJ for my parents who live outside the US. I sent the MJ to them and my sister was able to register and get a number. However, she could never get a dial tone and kept getting a proxy registry error. I had her try it with a different computer to isolate the issue to either the MJ ...