magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

semicharm

OK, I've updated my install script, which hopefully will work on Vista. It uses various sources to get all the needed info, so there are no restrictions on drive letters and what not. It will also generate a log file, so if anyone has problems with the install, please post the log!

Install-MJ ...

semicharm

Sorry for my long absence. I've been really busy and had a few problems with MJ that I wasn't sure was service related or not. After repeated bouts of troubleshooting, I've determined several things:

1) The location I was moving the MJ files to was wrong . The updates expect MJ to be installed in ...

semicharm

I guess it would be possible to set it as the sound output device to play a message, but I have no idea how get it to automatically dial a number.

semicharm

Well, since you gave me no useful details to work with, all I can do is guess. First, try disabling your firewall. For some reason I had to reconfigure mine after the update. If that doesn't work then the best thing at this point is to just run cmd and use the command

net stop magicjack

then ...

semicharm

I had problems with the update too. Sorry that I haven't gotten around to fixing the installer yet, but what the update did, at least under XP, is install itself in [font=Courier New]Documents and Settings\NetworkService\Application Data\mjusbsp[/font]. If it's there, just open regedit and go to ...

semicharm

Microsoft driver updates are always barebones and outdated. The manufacturer always has the best drivers
Not to mention that everyone I've ever downloaded from the update site had been bug-ridden and unstable. A video driver update I got once even trashed windows! Luckily, I was able to shovel out ...

semicharm

Yes, the service should work all the time, even when you're not logged in. The problem with the way the service is setup is that it uses a separate helper application to actually run the service, which unfortunately doesn't pay any attention if the application that is supposed to run under it ...

semicharm

DirectX is Microsoft's media driver architecture. It primarily tends to be used for games, but it has lots of other uses as well. Even IE uses it for effects rendering.

semicharm

Sorry for not getting back to you guys sooner, but I've been busy. First, you didn't mention which version of windows you're using. I'll need more details before I could be of any assistance.

Also, georgiejr, it sounds like MJ isn't even running under the service because something else is starting ...

semicharm

All of you have a config problem and you all paid for the privelage.
Ya, it's called Windows! Seriously, that can be said of every Microsoft product. Anyway, I know 15MB seems ridiculous, but unfortunately bloated software has been accepted as the norm. BTW, I'd just started my computer and MJ ...

semicharm

Here is the info I found on MJ's site.

Q: Will magicJack work with wireless broadband?
A: Yes. magicJack works with wireless broadband such as EVDO and HSDPA.
OK, so I was wrong about the speed, but I still don't see the point of subscribing to a $50+ cell data service to use a cheap VOIP ...

semicharm

My computer's been on all day any MJ is only using 15MB. Seems to be something with your config that's the problem. Maybe it hasn't done the update or something?

semicharm

I had to reinstall windows a few weeks ago, and I'm fairly sure that I'd installed SP3 first.

semicharm

Is a 2 minute video really necessary?

Open [font=Courier New]X:\magicJack\AddressBook.xml[/font], where X: is the letter of your magicjack drive (only one of them has a magicjack folder.)

There, explained it in 5 seconds, I didn't need a youtube video to do it either.

semicharm

Sorry, but the magicjack box itself requires a USB host port, drivers and software to work, which you are not going to find on any router. Besides, the only "mobile" routers I've heard of use cellular boardband, which are not only expensive and require a data plan with a cell provider, but I doubt ...

semicharm

The only way you can use MJ without a PC is to get an ATA (analog telephone adapter) or a SIP phone. Some say that accounts have been canceled for getting caught using them though.

semicharm

Really? I had been using magicjack.exe and it downloaded the latest updated anyway, which kind of messed up a few things!

semicharm

Yes, it's been mentioned before. I don't know about vista, but XP SP3 hasn't been a problem at all for me.

semicharm

Two things:
You can use the REG command from the batch script to do the necessary registry edit like this:

reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Run /v cdloader /f

Also, any reason for using magicjackloader.exe rather than magicjack.exe?

semicharm

Why do you need a program to do that? Just change the value of the startup entry at

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
cdloader2.exe

to

"C:\Documents and Settings\ Your Username \Application Data\mjusbsp\magicJack.exe" /scf _magicJackPersonalDataRoot " X :\magicJack ...

semicharm

Ditto.

semicharm

No problems here either! BTW, just removing SP3 is a "solution", but it is definitely NOT a "fix"!

semicharm

Sorry about the runaround jumran, but everyone's a bit paranoid about giving out that info since all of the other methods that have been openly discussed around here have been squashed.

semicharm

I've been putting off installing the upgrade because I haven't had the time lately to do any troubleshooting. The last time that I tried to let it update, it ended up installing itself into one of the service account folders, though I don't recall which one, so yes, the folder would have to be moved ...

semicharm

Thanks, but it's not really so much an "app" as it's just a script and it's meant to be as autonomous as possible, so I'm not sure how much of a manual would be necessary. I would however like to get it to work properly on as many versions of Windows as MJ, but I only have XP machines to test it on ...

semicharm

It's there alright, just ignore the solutions that tell you to use a packet sniffer since that doesn't work anymore. I've also heard that some of the MJ functions don't work with other softphones, so you might want to try out some of the replacement skins that have been found before you go through ...

semicharm

These features seem exclusive to the MJ softphone software.
OH BUGGER! With all the talk of people using ATAs getting their accounts revoked and now you mean to tell me that using another softphone will hobble my service!? Now I wish I hadn't wasted all that time getting my SIP creds! :x :evil ...

semicharm

Thanks, but those didn't work quite as I expected, so I started reading about about this. So, if I've got this right, the XP - Vista equivalent is

[font=Courier New]C:\Documents and Settings\Default User\Application Data[/font] = [font=Courier New]C:\Users\Default\AppData\Roaming[/font]?

I'm not ...

semicharm

Thanks! Since I don't have a vista machine, could you verify a few things for me? Just run each of these commands from cmd and post what they return.
[font=Courier New]for /f "tokens=3" [/font][font=Arial]%[/font][font=Courier New]A in ('ver') DO echo winver=[/font][font=Arial]%[/font][font=Courier ...

semicharm

Even running as a service the idiot managed to install the update anyway, which really fouled things up, but I managed to figure out where it installed itself, so the installer will check those locations too. I've also added error checking. It'll at least try to log any legitimate errors and report ...

semicharm

Please, what is this going to do. also, what if I just granted full control and stoped there?
Thanks,
That wouldn't do anything really. What he's recommending is going into the registry and manually deleting the entries for the MJ device. This is occasionally useful with USB devices, because if a ...

semicharm

But is it right that they should be making false claims that cost thousands of people money, as long as the cost for each person is nominal and not cost effective to fight!? If that's the case, everyone can send me $4 cash and if don't fix all of your MJ problems for you, you'll get a FULL refund ...

semicharm

Sure, a lot of people run their MJs on a spare machine or even a "thin client". And this is the most active MJ community I've seen so far.

semicharm

Windows doesn't typically write-cache USB devices for that very reason.

semicharm

SP3 was working fine, but then the calls would get choppy sometimes. Their "fix" at least cleared that up. No problems with it at all now! If it helps, I use Avast antivirus and Comdo firewall.

semicharm

OK, so I had to install their "fix" and had issues using my install script to reinstall the service, but that's been fixed now and the file has been updated.

BTW, any recommendations for a file host?

semicharm

Well, I'm glad you got it working.

I've recently had to reinstall windows because something not only deleted a system file for my DVD/CD drives (including MJ), but eased my system restore points too. :evil: Well, since I had to reinstall the MJ service, I decided to write a batch installer script ...

semicharm

You could probably get one cheaper, even free, if you're willing to take a junker with a broken screen and/or bad battery. You can always hookup a monitor to get it up and running. Then leave it on an ac adapter and stuff it out of the way.

semicharm

I tried the mega skin and like it so far, but for some reason the options window just says "unknown" for the caller ID name and won't let me change it. Any ideas?

As for the skn file format, I've so far figured out that they are probably dll files in disguise with embedded png images. There's some ...

semicharm

What "new update" are you talking about? It's a bit hard to tell what's happened otherwise.

semicharm

EDIT: It works! Just inserting magicJack starts the service instead of the installation process. I believe with some batch files, a zip file can be created that will automate the creating service process and allow starting of the service on plugging in of MJ
:wink:
I've thought about creating an ...

semicharm

Anyway, i just checked... when at the logon screen, you cant make or receive calls with magicJack although you get sort of a beep.
I thought services ran in the background.
The magicjack service is just one of many things that windows is trying to load after it gets to the login prompt, so it may ...

semicharm

I'm not sure what it changes in the registry, but you can use TweakUI to do it. The setting is under My Computer->AutoPlay->Drives

You can get TweakUI from the Microsoft power toys page.

semicharm

The "Tips, Tricks, and Hacks" forum isn't for idle chat genius.

semicharm

Bendle wrote:And lastly, why is this thread even a sticky? We already have a sticky for run as service (which is where this thread should have been started anyway)...

You'd have to ask the mods why this thread is a sticky. If you guys want to quibble, do it somewhere else.

semicharm

You can always run it as a service.

semicharm

Yes, I used that method first and had several issues with it, but calling my method "convoluted" is just plan silly as most of the steps are the same because both use srvany.exe to run the service. Also, creating another user is a waste of time and running the service that way restricts what you can ...

semicharm

If you no longer need or are using a bell company for phone service, disconnect the line from the street to your home, usually can be done at the box on your home. setup your computer near a jack, ana plug the MJ in to that jack. Now all existing jack will be live.
It's not really necessary to ...

semicharm

Well, the first obvious question would be whether either of the magicjack drives show up when you plug it in. If so, you probably just have autorun disabled on that PC. If not, Windows probably has some bad settings for the one of the MagicJack USB devices from the first time you plugged it in ...

semicharm

Sounds like MagicJack is failing to start for some reason. First, open Task Manager to see if magicjack.exe is listed under the Processes tab. If it is, end it. Then try to start it without using the service to see what it's doing.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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