magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Gerry_52

Six months into business, MagicJack is poised to take over the VoIP market

MagicJack founder, and inventor of its technology, Dan Borislow, doesn’t like the term voice-over IP (VoIP). He thinks it has a negative connotation in an industry prone to struggles. Why not call it what it is – really ...

Gerry_52

Another upstart has crashed into the world of telephones, selling calls so cheaply it would seem no incumbent can compete. The magicJack website looks like a carnival, and inventor Dan Borislow can sound like a carnival barker. But his $40 device is selling fast with its promise of a year of ...

Gerry_52

Maybe they are going off shore?

Gerry_52

Well...I did say 90% not 100%...the other 10% fall into all kinds of categories....you mean this thing has an off button?...I just jerk the plug otta the wall when I'm done.

Gerry_52

I love my LCD TV toy...it's so...shiny...and it lights up!

Gerry_52

To be completely PC...not that I have ever been before...shouldn't we start a self help group so other poor souls are not afflicted?...infected?...ummm...don't go out and spend a butt load of money on shiny things that light up? It would be the RIGHT thing to do....that's it!...let's do it "for the ...

Gerry_52

I'm in Colorado, just a few miles north of Denver. I have had the MJ since November I think and have never had a problem with it. 90% of the people on a forum like this are either geeks or are unhappy with or having problems with the product or service. I am a geek and am easily amused by shiny ...

Gerry_52

I'm not so sure the "new" MJ was specifically designed to be better in the consumer quality sense of better call quality at this point. I believe the reason for the new design was to reduce manufacturing costs by going to a single chip design and to possibly make it more compatible with the new ...

Gerry_52

Go to

http://www.magicjack.com/1/customercare.asp

and click on Get Live Help in Seconds

Gerry_52

All very good points and you're right, i did get on the "sue wagon" because i feel that the advertiesed to me deceptivly, then when the sent me a bogus tracking number stating they plan on sending the mj to me. And i saw others waiting 10+ days for their jack I wanted to cancel. I was done with my ...

Gerry_52

That is the thinking behind FIOS...however being an RF engineer I fully expect to be able to receive all those services via RF in the near future. It will be far less expensive to maintain than any terrestrially based wire of fiber optic services.

Gerry_52

I'm guessing for a lot of people this is a second line, may only be used for travelling and many may have been sent overseas...and I'm not so sure your calculations are spot on. Your 3rd point is probably the best judge of the numbers being sold, Dan would not have bought up a million numbers if he ...

Gerry_52

Oregon Sunset said he "killed" his MJ and got a free replacement. How does one contact MJ to arrange for such a replacement?

Just go to chat on their main page, tell them what the problem is and chances are good they will send you a new one if your complaint seems to be related to the magicjack ...

Gerry_52

On the softphone you can go to menu>>advanced users>>minimize to tray...then click on the minimize "-" ...voila, it's gone and available when needed.

Gerry_52

Dan's business plan was really quite brilliant. He substantially reduced risk to himself and investors by having an instant return on investment while they work out the bugs. There are probably hundreds of thousands of MJ's out there. It is a testiment to the MJ that there are so few complaints on ...

Gerry_52

I have dropped my Vonage service back to their $4.99 a month plan. I can keep my number and when someone calls it can go to my voicemail or I can answer it. All voicemails or incoming calls are free, but you are changed for outgoing calls. So, for the $4.99 a month I will hang onto the number, I don ...

Gerry_52

I am using a Kyocera KR1 router. It accepts a PCMCIA wireless card and gives you both wired (4 RJ45 jacks) and 802.11g wireless. It is very cool. It also runs on 12V and comes with both a cigarette lighter plug and a wall wart. I am involved in emergency communications, so when I put it in the ...

Gerry_52

I have dsl-I ran the voip test last week and it was not good. I installed the Hawking HBB1 Broadband Booster-The new test shows a perfect score and the sound is great! It's worth the 25 dollars!

Where did you find it for $25.00? I'm wondering if this will help with VOIP using a Sprint Wireless ...

Gerry_52

Excellent suggestions...I would like to see the forum moderator move in this direction to better organize the tremendous information contained within this forum.

Gerry_52

I believe the MJ appliance itself is out of beta, but the software that makes it all work is still in beta.

Gerry_52

I can't imagine he doesn't know this forum exists. His customer service people and engineers are aware of this forum.

Gerry_52

VAD is Voice Activity Detection...basically it will detect drop outs and enhance the processing of the coding quality of speech. It also enhances the quality of data over VOIP. This should actually help fax machines perform better under increasingly hostile conditions.

The G.729 speech coder is an ...

Gerry_52

jeffnyc wrote:yeah, wow, lots of mistakes..... u would think they would proofread the site before they went live =)

anyone order from there?

I'd fix it for them for a free magicjack...

Gerry_52

Due to the spelling and gramatical errors, I would say no...but I'm not sure.

Gerry_52

If you can plug your MJ directly into a rear USB port if even temporarily, that will answer your question. Other than that there really isn't any way of knowing...at best we can only guess.

Gerry_52

Ask Dan if he will put up an update page...doesn't have to be anything fancy.

Gerry_52

Actually, I had hoped for a "slider" so as to be able to select the bandwidth used for the individual subscriber. My Vonage phone performs better than the MJ under almost all conditions even with the slider set to 30kbps. I am an RF engineer and we are seeing new codecs with some incredible ...

Gerry_52

Great!...thought I was losing it....let us know. Generally the supplied power to the rear usb ports is more stable than the front ports.

Gerry_52

OK...thanks for the reply. If they do give a timeframe I will be real interested in running some tests with the wireless card. Right now the MJ bandwidth useage is about 85kbps...I hope this will drop it into the 55-65kbps range.

Gerry_52

Saxman,
Did they say when they would be instituting the new lower bandwidth codec. I use my MJ with a Sprint wireless card and the lower the bandwidth used the better. Just wondering if he gave a timeframe. Hopefully he didn't use the word "soon".

Gerry_52

I have had DirecTV for almost a year and have never hooked the receiver to a land line. I don't seem to be missing anything by not hooking it up.
Don't you get annoying messages in your inbox daily from them? I have had it disconnected for up to 6+ months before and it seemed to work fine, but I ...

Gerry_52

I would take a better look at the back of the computer...I have serviced dozens of Compaq computers, I also own one and have never seen one without 2 or 4 USB jacks on the back of the computer. I could be wrong, but have never seen it. This does not sound like a magicjack problem, it sounds like a ...

Gerry_52

In answer to your question, no there are no other web sites that go beyond the main site and the pages connected to it. There is no other way to contact their customer service other than the chat on the main page. If your magicjack is not working be very specific and post the problem here and your ...

Gerry_52

You can use either a mike/headset or a regular landline phone. On the softphone on your screen you can swithch back and forth between the two.

Gerry_52

I have had DirecTV for almost a year and have never hooked the receiver to a land line. I don't seem to be missing anything by not hooking it up.

Gerry_52

"I would think you Jedi would have more respect for the difference between knowledge and wisdom." "I bring you the knowledge of soon"

Ummm...wrong movie!

Gerry_52

Can I leave my MJ on continuously 24/7 , I usually leave my computer on all the time and was wondering if never unplugging the MJ would be bad and damage it , also how long could I expect MJ to work if it is never unplugged?
Thank You
Sam

Yes, there is no problem leaving the MJ on all the time ...

Gerry_52

If I had that number I could sell it to disgrunteled MJ owners...would finance a rather nice car!

Gerry_52

A stutter tone is a rapidly broken dial tone for the first few seconds after you take the phone off hook.

Gerry_52

zeico,

You want Vonages customer service number? 1-VONAGE-HELP

Gerry_52

Gruz,
I can assure you that well less than one half of one percent of all the MJ owners have any desire to do any more than buy an MJ plug it into their computer and hope it works. I am a senior RF communications project engineer and I have no desire to set up an ATA. I bought the MJ because it is a ...

Gerry_52

Part of paying only $20 a year for unlimited north american calling is you don't get all those amenities. Vonage has that type of customer service, but it is $30 a month for the same service that MJ offers. That is part of their business plan.

Gerry_52

Gerry_52,

Rut-Row , sounds like you might not have gotten the tin-foil on soon enough "Dogs & Guns, talking to you" :lol:

"I just ignore the telepaths now (except for my dog). For years I mistakingly thought the worst thing you can do is block them and piss them off. When it gets to be too much ...

Gerry_52

Y'all be careful out there...the MJ thought police are reading your mind thru the MJ appliance. I have wrapped mine in aluminum foil which both fixes the blue light problem and defeats their ability to read my thoughts...gotta go, the dog is telling me to go clean my guns...

Gerry_52

I have been using my MJ with a Sprint wireless card for about a month. The quality varies widely. I can check my speed and sometimes it is 1200kbps down and 300kbps up and other times, sometimes within seconds of the first test I am at 250kbps down and 75kbps up. The enviroment that internet over RF ...

Gerry_52

The magicjack dongle is out of beta. I believe magicfix is still in beta as well as other programs within the infrastructure. Within the last few months we have seen infrastructure upgrades every few weeks. The system still has a way to go, but they are working on it.

Gerry_52

The lawsuit won't be based upon how much the item initially cost, it is your real or percieved loss. Remember the McDonalds hot coffee escapade...they sued over a product that cost about $.50, and won millions even though McDonalds had no control over what she did with the cup of coffee after ...

Gerry_52

I have watched the company for some time as I am involved in communications for a living. Even though things have not always been smooth, I haven't seen them change anything substantial midstream. It would be a terrible business decision for them to make changes at this point. Any TOS written by a ...

Gerry_52

Just checked...working in 720 area code...Denver

Gerry_52

I did misunderstand you...sorry, but I have no clue about how reliable Flashphone is...if you find out anything let us know. If they have CS speak to them and ask them about the certificate.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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MagicJack attacks

- U.S. News and World Reports gushes praise on magicJack

Re: Returning a "killed" majicJack

Re: Can I leave my MJ on continuously 24/7