magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I know they've been mentioned earlier but I've been using Broadvoice since the demise of Sunrocket. The number transfer was a bit tedious and lengthy. The start-up fee sucked. But ever since then the service has been flawless and call quality is great. I have the unlimited world plan with one ...

when they send a replacement do they some how turn your old one off? How does that work? or can you keep it as a backup

I have no idea what they do with it. All I know is I can't use the number I originally registered. But that's no big
deal because the number couldn't receive incoming calls in ...

A quick update...

I finally recieved my replacement magicjack after waiting over a month and after a third threatening email to support.

Ummm...err...thanks, I guess :?:

What email address did you use? I sent them one 2 weks ago and am still waiting for the replacement myself.

Thanks

I used ...

A quick update...

I finally recieved my replacement magicjack after waiting over a month and after a third threatening email to support.

Ummm...err...thanks, I guess

Frank Zappa wrote:I think the "Bob's" should take a look at how much time Dan is spending on those TPS reports!

LOL

Emailed support on 11/14/2007 asking if they received the MJ I sent them
for exchange. Not a peep, nada...nothing. I suppose I'm at the mercy of
whenever they feel like sending me another one.

Ummmm...yeah....ahhhh, Dan? When you're finished with those TPS reports
could you maybe, ahhhh, start ...

Has anybody had to send a MJ back for exchange? And how long did it take
to receive the replacement? I sent mine back over a week and a half ago
first class mail and have yet to receive a new one. Sent an email to support
and submitted the question on their web site via my account. Waiting for
a ...