Search found 8 matches

by dab
Mon Mar 24, 2008 9:00 pm
Forum: Magic Jack Technical Support
Topic: Anyone having trouble with my.magicjack.com?
Replies: 6
Views: 3978

Same for me at 9:00 EST. I get the registration ad and no connection. Can't get to my.magicjack either.

dab
by dab
Tue Feb 12, 2008 4:42 pm
Forum: Magic Jack Technical Support
Topic: Party Line? - Beeps and faint voices heard
Replies: 3
Views: 3383

Thanks - I'll watch that thread. BTW I'm not using the softphone this is with a regular phone.

Thanks again.
dab
by dab
Tue Feb 12, 2008 10:46 am
Forum: Magic Jack Technical Support
Topic: Party Line? - Beeps and faint voices heard
Replies: 3
Views: 3383

Party Line? - Beeps and faint voices heard

I am having an issue where the non MagicJack person hears beeps (just as though you would be pushing the buttons to try and dial) the MagicJack person hear none of this. In addition today the MagicJack person could hear faint voices over the phone but the non MagicJack person heard nothing.

Any one ...
by dab
Sun Dec 23, 2007 10:10 pm
Forum: Magic Jack Technical Support
Topic: Attention upgrade but nothing happens.
Replies: 15
Views: 15763

Finally did the download (which I had trouble getting, it kept clocking but each time I started again it kept adding to the temp download file that had been started). This fixed the problem. I'm running XP and not Vista.

dab
by dab
Sun Dec 23, 2007 7:41 pm
Forum: Magic Jack Technical Support
Topic: Attention upgrade but nothing happens.
Replies: 15
Views: 15763

For any other slow ones out there, from the main page select customer care at the bottom of the page and then you'll see a big button that says Vista. I have to wait to test this as the PVR that it is connected to is watching Jack Frost :).
by dab
Sun Dec 23, 2007 7:36 pm
Forum: Magic Jack Technical Support
Topic: Attention upgrade but nothing happens.
Replies: 15
Views: 15763

Where do I find the Vista upgrade and are there any special install steps or is it just a click and run executable?

Thanks.
dab
by dab
Sun Dec 23, 2007 11:05 am
Forum: Magic Jack Technical Support
Topic: Attention upgrade but nothing happens.
Replies: 15
Views: 15763

Well no answers but at least I'm not alone. I also notice that when using the softphone in the box above the "END" and "SEND" buttons it flashes with "Waiting for proxy registratio" the rest is cut off. It appears that magicJack doesn't think the computer is connected or that the application can't ...
by dab
Sat Dec 22, 2007 10:36 pm
Forum: Magic Jack Technical Support
Topic: Attention upgrade but nothing happens.
Replies: 15
Views: 15763

Attention upgrade but nothing happens.

I've had this attention upgrade in 60 seconds logo on my screen most of the day and nothing appears to have happend and I can't make any calls. I have dial tone but the calls won't connect. Also, I have tried magicfix in the past and when I click it again nothing seems to happen. Any help would be ...