magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I have contacted tech chat support several times to resolve an order problem to extend license on magicjack and escalation referred to both engineering and billing and I have no answers from either referral. Any ideas? AddRenewal QuickOrder Problem: K (oracle_magicjack:live) I used multiple credit ...

Now that's what I'm talking about! You the man. I was thinking of doing the same, figured had nothing to lose if I had to buy MJ from a retail store every year. It's just there are so many more things I would rather be doing then filing a complaint with the BBB. One of the things I would rather do ...

My usage is below normal, sometimes I go days without making a call. Though I did file a complaint once, It use to be if you extended your license before it expired you would lose the time remaining on the original license, they wouldn't budge on that so I filed a complaint. Shortly after that they ...

You have been blackballed by Magicjack. If your license hasn't yet expired, it will..... and you will not be able to renew. This is how they make you go away no matter what chat says.

Is there anyway to get around this other than buying magicjack at a store once a year?

Which is what I have ...

After filing a cmplaint with the BBB magicjack has agreed to refund me my money.

Company's Response
Company's Initial Response - Posted 12/01/2008
This customer was refunded for the five year plan on 12/01/08 however it may take up to five business days for this transaction to be reflected in ...

I had a one year license which expires 04-23-2009. On 11-27-2008 I clicked on an ad for existing users to get an additional 5 years of service that would expire 11-28-3009. This appeared on my magicjack soft phone, cost was $59.95. When I entered the activation code for the additional 5 years it ...

http://blog.laptopmag.com/magicjack-inventor-plans-linux-support-improved-customer-service-and-more


Dan Borislow Inventor Says:

May 9th, 2008 at 5:25 pm
Larry:Porting will be available around July 4th on a limited basis. We are not to eager to jump into porting , as some things are beyond our ...

Using majicJack with most current update, XP Home SP3(all current updates)

If majicJack is running I can't put my computer into standby mode, this is the error message listed in the event viewer:

Warning: Event ID 240 Discription: A request to suspend power was denied by magicJack.exe

Is this ...

I'm no expert but I had a low volume problem, and now all is well. What I found was if you turned up mic level more then 69 (on Vista) and rebooted it would revert back to the lower setting or if you adjusted the mic level on your softphone it would change the level or your handset also. At 69 no ...

While still in device manager, right click on that tigerjet and select update driver - then connect to internet then install automatically. I was going thru device manager this morning and hitting them all up for updates and tigerjet was one that did have an update to it.

For some reason I get no ...

What device is it complaining about? Which devices, if any, show problems in Device Manager? Which are present and ok (MJ installs a pseudo CD-ROM, a USB disk drive, a USB sound card, and a Human Interface device)?

Only one device shows up that I can tell and that is "USB Internet Phone by ...

If it's asking for the Win XP disk, there are some drivers (from Microsoft, but possibly not in your installation) that do need to be installed. If there is an i386 folder somewhere on your system, try pointing the wizard at that. Or, if you have an XP disk, try inserting it.

If it's asking for ...

I have tried everything, mjfix( I get all green check marks), upgrade.exe, mjrecover_setup.exe, anti-virus off, firewall off, powered usb hub, different usb ports. yes the blue light works. It's not my internet connection as my second computer which uses the same network and can run MJ. The only ...