magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I downloaded the file that HolmanGT and Stewart pointed to and installed it. I won't say it is perfect, but it is _way_ better and at least now I don't have to shout anymore. Eureka! Now, if they would just make the volume setting stick over a restart I would be a much happier jacker.

nemfo and ...

Thanks Stewart and HolmanGT for the links for the upgrade. Oh, and I did have my tongue (at least partially :wink:) in my cheek when I suggested that maybe us crazy Canucks were being treated differently.

I am presently "on the road again", but I have downloaded the file and will give it a try when ...

OK, so why when I follow the link (or go to the magicfix page) do I get a file that is 7.11 Mb in size and is versioned as 1.73.4153.2910 ? Do they check the country of origin of the IP address and give me a different download cause I'm a crazy Canuck? :roll: BTW I am using XP so is it possible they ...

Does anyone know if the software update mentioned a few posts above was ever released? And if so, did it seem to correct the low outbound call volume issues? I order and have used my MJ in the month of June and am having this issue so it makes me think that this has not been corrected on the MJ ...

Don't know if you have seen my post here http://www.phoneservicesupport.com/hard-to-hear-me-t1198-60.html

I hope that tech suppport doesn't just use that line to put people
off when they have run out of ideas :?

If any of you figure out the root cause of the problem, the geek in me
would love to ...

OK, so I found out a few things.

1) If you send an e-mail to [email protected] you will get a reply from some tech support people. The quality of the tech support seems to be better than the liveperson support that you can get from their web page.

2) I explained my low outgoing volume ...

Hi all,

So has anyone made any progress on this issue? I have the same problem. I've been through all the magic incantations from the scripted tech support folks many times, magicfixed, magicbroke, exchanged magicbroken for a new equally problematic magicjack. Tried all suggestions in this thread ...