magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I've gotten that powered USB port solution from MJ tech support for every issue I had. I think it's BS for the most part.

I don't think it's BS for the most part. MJ device has a jack for the telephone and in order to ring the phone, MJ device has to have enough current to power its own circuit ...

I sent an email to Dan Borislow (found two email addresses in a web search on magicjack help) and got a reply from "Marnie", who Dan apparently asked to respond for him. The recommendation is to "Please try plugging your magicJack into an AC powered USB that is connected to a USB port on your ...

opieandy ,

Sorry if this method didn't work for you... However, why did you even try it if your device worked fine :o?? This advice was only to restore functionality on one USB port, if the device still works on other ports. Anyway, if you followed the steps exactly, had you MJ unplugged while ...

I followed this advice tonight and now I'm getting the dreaded "you must plug device into USB port" error, regardless of which port I use. The device worked fine before running these instrux. I was merely trying to get the actual phone to dial (instead of having to use the softpad). Now the PC won't ...

I also tried the following fixes:

1. TigerJet SDK Demo - the program would not install due to a problem with a DLL file (access denied)
2. Deleting drivers and registry branch - this revised my problem from simply not dialing to not breaking the dial tone
3. MJ recover program - got a 'no device ...

I've got the same issue as dshaefer. Softpad works fine to make calls, but I cannot make calls with the actual telephone unit.

I've tried corded and cordless, 3 different units. Tech Support told me to buy a GE because it's the 'most compatible.' GE doesn't work, either.

On the corded speakerphone ...