magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

this happens to me on my pc connected via ethernet. but once i move my mj to my macbook via wifi, it works flawlessly. help on error 4. Any ideas? if ever its dns setting, how should i set that? thanks

Pro3, I had a problem with Error 4 always coming back after 5 - 10 minutes of restarting MJ. I ...

Is there anything else I can try? Open a command prompt and start a ping -t yahoo.com Then, don't touch the PC for a while. If the ping stops working when MJ dies, report what error it gives, and repeat the ping test with MJ unplugged, to see if it will still fail. If the ping prevents MJ from ...

Something may be powering down after an idle period, even though MJ tries to prevent that. Try going into Control Panel, Power Options, and temporarily setting Turn off monitor, Turn off hard disks, System standby, and System hibernates to Never. There also may be power management options in your ...

To see if the problem is related to your router, do a test with your PC connected directly to cable modem. You'll have to power cycle the modem for this test, and again when you reconnect the router. Verify that Internet access is working without the router, then plug in your MJ. If it doesn't fail ...

My MJ works fine when I first plug it in; but once it is idle for a few minutes, it loses its connection to the internet and I get a "Please connect to the Internet, and double click here [error 4]" message in the box that usually shows MJ is "Ready to call".

Double clicking usually brings a ...