magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I used MJ (and gave several to friends) w/o problems but MJ+ has been a real trial -- getting registered took about 6 hours with techchat. I use a Mac and the problem was resolved by downloading Hot Shield after which a "remote access technician" was able to register me. The six hours was mostly ...

Thanks, I'll try that.

But the problem was much worse when I plugged the MJ+ into my computer. I only switched to plugging it into the router to see if that worked better and it did.

Now I just lose my internet connection while making a phone call and it comes right back. Obviously, the ...

Today, we decided to try plugging the MJ+ into the router and attaching a phone (cordless, in this case). We called our own number, answered it, had a chat but noticed our internet connection on the computer had disappeared (this didn't interrupt the call, though). We hung up and in a few minutes ...

I just received a new MagicJack Plus and plugged it into my computer - the ISP is shaw.ca (Shaw Communications). It worked okay for a call or two, then the internet connected disappeared. Since it's very cold here (-37°) we started by calling Shaw to see if the problem was local. Apparently not. The ...