Search found 5 matches

by dervari
Sat Jun 21, 2008 8:56 am
Forum: Magic Jack Technical Support
Topic: Fix for Magic Jack and XP SP3
Replies: 8
Views: 7873

I think MJ works with with XP SP3 if you already had it installed before you installed SP3. If you try to install it post-SP3 it doesn't work.
by dervari
Sun May 25, 2008 9:26 pm
Forum: Magic Jack Technical Support
Topic: MJ MESSAGE: "XP SP3and and iVista may create a problem.
Replies: 8
Views: 6799

Same thing, different result. The guy actually said the engineers are looking into it but there is no ETA on a resolution.

My MJ is going back next week within my 30 day window. I'm not paying for something I can't use.
by dervari
Sun May 25, 2008 7:46 am
Forum: Magic Jack Technical Support
Topic: VISTA SP1 - blocking MJ - I give up for now
Replies: 57
Views: 36310

Looks like they have acknowledged problems with Vista SP2. When I fired up SoftPhone, the ad banner on the left shows a frowny face and a notice that XP SP3 and Vista SP2 may have issues.

BTW, here is my capture from my firewall. I am connecting to the reg and proxy machines.


stargate-> get log ...
by dervari
Sun May 18, 2008 8:46 pm
Forum: Magic Jack Technical Support
Topic: VISTA SP1 - blocking MJ - I give up for now
Replies: 57
Views: 36310

I'm having the same SP1 issues. I start SoftPhone and then I get the "Connect to internet and double click" message.
What kind of router do you have? Do a test with your PC connected directly to the cable modem. Verify that your Internet access works without the router, then plug in MJ. (You'll ...
by dervari
Sun May 18, 2008 4:33 pm
Forum: Magic Jack Technical Support
Topic: VISTA SP1 - blocking MJ - I give up for now
Replies: 57
Views: 36310

I'm having the same SP1 issues. I start SoftPhone and then I get the "Connect to internet and double click" message. I spent an hour with their live chat and finally told them that either they escalate to engineering like they had said they would do 20 minutes ago or I would cancel. Hoepfully it ...