magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

For the past couple of days I've had something weird going on with both my MJ and Skype. Incoming calls usually are correctly caller-ID'd, but sometimes (maybe 20% of the time) are tagged as (213) 291-1900. I've tried Googling, etc. but haven't found any sort of definitive answer. Only seems to be ...

I initially tried to install it on an (dedicated for MJ) old laptop, PIII, XP Sp3, 128MB, 646mhz. [...] Are there minimum hardware requirements I should be aware of.

I'm using a different PC now, but I had mine running for quite a while on a Pentium 2 with no problems. Detailed specs in this ...

Has anyone used 3 way calling lately? I tried it today and couldn't get it to work. Have they disabled this feature?

Don't know how far back you mean by "lately," but I did it yesterday around 5 PM ET to test whether a fix for another problem had worked. See this thread:

http://www ...

Working here so far ... before resetting the date the MJ would stay up for a couple of minutes then crash -- fuller description is at:

http://www.phoneservicesupport.com/post51759.html#51759

Didn't know when in 2008 to set the date, so I shot for the midpoint and set it to July 1 '08, then plugged ...

Same story here ... been an MJ user for about two years. A few days ago, everything suddenly started going wacko; MJ crashed every time I'd try to start it up. It would run for about a minute, then crash to the XP operating system error message "MagicJack has encountered a problem and cannot ...

I'm looking at this page -- http://www.magicjack.com/areacodes/ -- which used to have a list of area codes and cities , along with the status for each (available; pending; et cetera). Now the cities are gone from that page; it just says 502 is available; 606 will be available in 30 days; etc.

I've ...

my old dell P2 now is up and running with windows XP and MJ.

Cool! -- glad to be of help.

I thought that this computer was useless and was about to throw it in the garbage.

Naah, don't do that. ;) I'm a little shocked at just how much my P2 is still good for. If you already have a decent ...

ktg wrote:has anyone tried using the magicjack on an old P2 machine running win98? [...] Is it possible to run win xp sp2/3 on a P2?

Don't know if it would work with win98; as for XP/SP2 and MJ on a P2, see my comments in this thread -- minimum system requirements ... Hope that helps ...

Phil

Got mine three months ago, and the only thing I had to do was adjust the volume and mic settings.

The biggest quibble I've had is not at all due to the MJ, but my ISP -- this summer Bellsouth (at least where I live, SE KY) went through several weeks during which it seemed that if the weather ...

you can retrive your voicemail by dialing your mj number on any phone . at the welcome message press * then enter your password [emphasis mine]

Joe,

Do you mean that I should be able to retrieve voice mail by dialing my MJ number from any other telephone, then enter *, <password> after I'm put ...

Why is it that i cann't get the voice mail off so that i can receive incoming calls it worked fine before i went into voice mail. I cann't get my phone to ring it goes directly to voice mail without my phone ringing.

Maybe you've got the MJ in "do not disturb" mode, which causes incoming calls to ...

Here's the summary chart for PC Mag's survey of VoIP users:

[font=Courier New]--ALL VOIP--.......overall..setup..sound..rely...nontech.tech..needhelp
Optimum Voice.......8.3++...8.6+...8.7++...8.6++...7.9+...(-)...14%++
Vonage..............8.1+....8.4+...8.0.....8.1.....7.7+...6.6...24%
AT&T ...

The international calling service is a rip off. It was advertised that calling Mexico City (Mobile) would cost .03 cents per minute. They actually charged us .30 cents per minute, the highest known calling rate for Mexico.

Where did this advertisement appear?

On the international dialing rates ...

That's very weird. I got curious and did the test here, and my POTS phone stopped ringing when I hung up the MJ. POTS is BellSouth, ATT for long distance.

However ... my POTS isn't even in the same area code as the MJ. When I bought it, Louisville was the only exchange available in KY, so my MJ is ...

My "MJ server" is an old PC I had nothing better to do with -- Pentium 2; 256 MB RAM; XP Pro/SP2. Sometimes I'll use the web browser to do a quick email check, but other than that it pretty much runs MJ and nothing else.

Stats for MJ from Windoze Task Manager (all numbers approximate):

When not ...

Well, it's almost certainly not that your computer's too weak. I've got my MJ hanging off a spare PC, a dinosaur I had nothing better to do with -- Pentium 2 (that's not a typo) with 256 MB RAM running XP/SP2. Windows Task Manager shows it as taking about 25 MB memory, 20% to 50% CPU time (varies ...

Sorry if I may seem out of line, as a newbie offering suggestions, but I think a good thread to be stickied might be something like "Before you buy MagicJack, read this" -- and the thread could contain some of the most common concerns new MJ users have raised. There's certainly no requirement that a ...

During Windows setup, I deleted all of the partitions on my hard drive and created a new one for the reinstall, but in doing so I think I accidentally deleted the partition that belonged to the MagicJack. [...] I solved my problem.

Glad you got things working, but I'm wondering if you're wasting ...

OK, sounds like this is nothing to worry about.

You might want to go to http://my.magicjack.com just to make sure you're registered and can make changes to call forwarding, etc.

I tried that, and everything works; if I can still do that tomorrow I'll consider this a non-issue. Thanks again ...

On the first call to a family member's land line, I could hear them but they couldn't hear me. But on all subsequent long distance calls (21 so far), it worked great.

That's weird, because I had exactly the same experience (got my MJ today) -- the very first call I made, I could hear the other ...

By the way, after I placed my order did I get an email confirmation? Of course not. I paid extra for expedited shipping - did I get an email notification of shipping? Of course not. Don't ya just love this company. Consistent if nothing else. Will report back after I receive the little bundle of ...

OK, got the MagicJack thingy in the mail today. Plugged it in. After a very little minor tweaking (volume, "microdropouts"), it works fine.

While installing/registering the MJ, I got a notice that "you'll get an email which you must respond to within 24 hours, or your voice mail service will be ...

Terrific -- thanks!

Hi -- Sorry if this question has already been asked, I looked around this board and didn't see it anywhere. I tried running this question by MJ's "online chat" tech support, but it looked like the person at the other end never really quite understood what I was asking. Anyway ...

I just bought a ...