magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Your computer couldn't call our location on the standard SIP port (5060). Generally, this failure is caused by a firewall blocking our calls. We are going to re-run the test over a commonly available port (6000) to diagnose the problem

this is the response from testyourvoip.com

I also double ...

TSTT is a DSL provider...

My IP address from ipconfig is 192-168-1-2 and my IP address from the link you sent to me is 190-58-64-86..

I am using an ADSL 2+ model # 6211-12-200-0 connected by Ethernet

At the end of running magic fix this is the message...

magicFix is unable to contact the magicJack calling servers. Your router and firewall settings to must allow magicJack UDP access to talk4free.com domain on ports 5060 and 5070.


I have no ports closed, no firewalls nothing...

I am using ...

I have a number but i cannopt connect - I get ports are not allowing MJ to connect through talk4free.com. I have ran the update and called my ISP but they indicated all my ports are open... any help?