Search found 5 matches

by infofind
Mon Jun 02, 2008 9:06 am
Forum: Magic Jack Technical Support
Topic: What is the "Shelf Life" of the MJ Gizmo?
Replies: 5
Views: 3740

I think I know what you are getting at... I have 2 issues that worry me a little, the first, which can be solved by using the extension cable is that by the time you plug in your phone line (a multi-jack with 3 lines in my case) and hang the dongle from a USB port it is quite heavy and extending ...
by infofind
Sat May 31, 2008 8:56 pm
Forum: Magic Jack Technical Support
Topic: Suncom cell phones can't call me
Replies: 6
Views: 4188

I did come up with a work-around which works. I have a local number with GrandCentral.com. I put my MJ number on my GC list of phones, and then called it through a Suncom phone. Went through to my MJ number like a charm. It might be better handing out my GC number anyway, that way no one actually ...
by infofind
Sat May 31, 2008 7:07 pm
Forum: Magic Jack Technical Support
Topic: Suncom cell phones can't call me
Replies: 6
Views: 4188

I have heard of other providers such as Cricket having the same issues. MJ insists it is on the end of the carriers. I don't exactly know how they interface so I can't make any sort of educated guess where the problem lies. I currently use Skype which runs about $90 a year for the same services, and ...
by infofind
Sat May 31, 2008 6:07 pm
Forum: Magic Jack Technical Support
Topic: Suncom cell phones can't call me
Replies: 6
Views: 4188

Suncom cell phones can't call me

This is a weird problem... Suncom (soon to be Tmobile) customers can not call my MJ number. They get an error message tg33, and are told that they must first dial an area code to place the call. They ARE dialing the area code. I have chatted with MJ customer service who tell me that it is a Suncom ...
by infofind
Thu May 29, 2008 11:12 pm
Forum: Magic Jack Technical Support
Topic: Intermitent sound cut-out
Replies: 2
Views: 2333

Intermitent sound cut-out


Kinda seems like this might be fruitful, though I am sincerely not impressed with any attempt at customer support, even though I searched for the live chat window(couldn't find it). Heres the crux; I get intermittent sound cutoffs, and my system is fairly up to date with dual core processor and 2 ...