magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

It's not free

The only time my MJ reverts back to dial tone iw when I have a lousy
internet connection.

Been down this road a few times now and by trial and error I have a fix that works:

First and foremost DO NOT DL MJUpgrade.exe nor run it, let the MJ upgrade itself when we get to that step.
MJ Should Be plugged in at this step
1. Disable any running MJ apps via task manager
2. Delete Folder app ...

Lately these forums have been very slow to load
if at all. Tend to forward me to
http://makeforum.org/home.php
or keep re asking for a sign in.

Forum ops, any ideas on fixing this?

I had the exact same issue, fiddled with tech for weeks with no resolve.

Then, deleted the drivers for both MJ USB audio, and my Microphone , restarted PC and
after they reinstalled, fixed like new.

All you have to do is remove the folder named mjusbsp in c:>documents and settings>[your name]>application data (XP) and C:>Documents and Settings>Users>Application data>Roaming (Vista)

This solution worked for me.

Still cannot get any sound on my MJ when I dial out from this laptop. I know its not a device problem as
I can use it fine from another PC. I tried all the typical fixes to no avail and am now at a loss.

Tried all the troubleshooting with tech because I can not get any sound thru headset as soon as I dial out.
This is a new issue and all worked fine previously.
The device is just 2 months old and and "out of 30 day warranty"