Search found 3 matches

by emjade
Sat Jun 07, 2008 12:06 am
Forum: Magic Jack Technical Support
Topic: Error 401
Replies: 32
Views: 93403

Looks like they are performing some kind of maintenance on the atlanta proxy. I am able to login to the nashville proxy.
by emjade
Fri Jun 06, 2008 11:50 pm
Forum: Magic Jack Technical Support
Topic: Error 401
Replies: 32
Views: 93403

System wide issue?

I'm also getting error 400. Can't login to my.magicjack.com either.
by emjade
Thu Jun 05, 2008 2:19 pm
Forum: Magic Jack Technical Support
Topic: Conference bridge passcodes don't work via phone key in
Replies: 2
Views: 2451

This problem has been discussed in their various forms. To summarize, it's a known problem and no current fix that I am aware of.

The problem is TWO tones are sent with a very short pause, this confuses the IVR. Try leaving some tones to your voicemail and you will see what I mean.