Search found 7 matches

by symtron
Mon Aug 10, 2009 9:21 pm
Forum: Magic Jack Technical Support
Topic: MJ with AirCard can't reach VM
Replies: 2
Views: 2561

Tech Support reset it 5 times today but no change....

I'll just use my cell to reach VM...

They could not fix it...

Symtron
by symtron
Mon Aug 10, 2009 2:17 pm
Forum: Magic Jack Technical Support
Topic: MJ with AirCard can't reach VM
Replies: 2
Views: 2561

MJ with AirCard can't reach VM

I just noticed the AirCard settings on the softphone.

I switched to AirCard because I always had trouble with stuttering voice when using my Verizon AirCard, hoping that call quality will be good. Voice calls are great on the AirCard (or Normal) setting BUT VoiceMail is not working.

When I dial my ...
by symtron
Fri Jan 09, 2009 7:29 pm
Forum: Magic Jack Technical Support
Topic: Dec. 21 upgrade? (Lucky you?)
Replies: 113
Views: 65361

No Start MJ

I was on the chat with tech support for over an hour.

Started with ERROR 3 and I could see flashing in the left ad window somthing about an upgrade . It flashed for 3 hours before I called tech support.

They had me doing all kinds of stuff. after I told them that 4 different computers at work and ...
by symtron
Mon Jul 21, 2008 9:01 am
Forum: Magic Jack Technical Support
Topic: magicJack Server Down?
Replies: 12
Views: 11449

Checked at 12:15 a.m. and up and running again. So I went through a bunch of nonsense with tech support when all magicJack reps had to say is that their server was down. Come on, give me a break! Also, a gave my account password to a tech support person so he could try to access my account. Now, I ...
by symtron
Sun Jul 20, 2008 8:57 pm
Forum: Magic Jack Technical Support
Topic: magicJack Server Down?
Replies: 12
Views: 11449

Re: magicJack Server Down?

Today is Sunday, July 20, and I'm not able to use magicJack because it appears the server is down. I'm getting "error 3" code which indicates magicJack is not connected to the Internet. However, I'm the Internet is not down as I'm able to surf.

Anyone else encounter this problem? The server has ...
by symtron
Sat Jun 28, 2008 10:23 pm
Forum: Magic Jack Technical Support
Topic: Portable Phone
Replies: 16
Views: 11406

[font=Comic Sans MS]Some Hotel/Motel Phones are digital units and may not work on the MJ....


Symtron[/font]
by symtron
Sat Jun 28, 2008 10:07 pm
Forum: Magic Jack Technical Support
Topic: Outbound CallerID not working
Replies: 2
Views: 2307

Outbound CallerID not working

When I place a call, the called party only sees "UNKNOWN CALLER" on their ID

Is there a fix for that? This is a brand new (less than one week) MJ.

Symtron