magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

lonestarmagic

I was told by Richard (magicJack Tech Support Manager) to apply it to try to eliminate the continuing echo problem I've been having. The end result was no apparent change to anything - echo still there on calls to 718 and good calls everywhere else. Interestingly, here's the link he gave me to ...

lonestarmagic

Open your volume control and make sure nothing is muted and that the volume slide is turned up. Also open your MJ softphone and click menu, then volume/headset control and make sure it is set to headset not telephone.

lonestarmagic

I would really like to make magicjack work for my home phone. The trouble is very unreliable voice quality. Some calls are crystal clear, some have echo, some have that jittery, underwater thing going, and some one party or both cannot hear. It varies from call to call without apparant rhyme or ...

lonestarmagic

Glad you got your issue solved. If you PM me your number, I can call you back for the test......I will not save or give out your number. I'll be online for the next 15 min. or so.

lonestarmagic

Maybe you have a flaky phone.....try another phone.

I had choppy calls as well for the last few days......what fixed my choppy calls was I shut down my router for about three min and reset. Now all my calls are clear again.

lonestarmagic

Have you guys checked which number you want selected in your account ? Once you log into your account in that website, the first box displays which phone number you want setup with MJ.

Click Here

lonestarmagic

Try this.....

1. Please restart your magicJack. Menu>Advanced Users>Restart

2. Go to Control Panel>Network Connections>right click on your active Internet connection> select Properties>scroll down to Internet Protocol (TCP/IP) and click it>click on Properties. In there check the little circle that ...

lonestarmagic

Update on Qos issue......

Today I found out that with Qos disabled on my system, the calls continued to be choppy.

I reset my system with Qos enabled and turned off my wireless router for three min. After I powered it back up and let it load everything and restarted my PC, I made a few local and ...

lonestarmagic

PTravel wrote:I agree completely with this -- go with the hardware QOS option, and use the device closest to the modem to provide QOS services. And definitely don't have multiple devices providing it.

Ok, I unclicked the Qos under "network connections", but where do you find the hardware Qos?

Thx

lonestarmagic

Thanks for that tip, I also unchecked the Qos in my Win XP and my calls aren't choppy anymore as well......

Will have to monitor this method for a few days and see how it works out.

lonestarmagic

Depending on what kind of phone you have as your home phone, if it has the RJ-11 phone cable that plugs on the back of your phone base, take the other end which is plugged into the jack on your wall and plug that end into your MJ.

lonestarmagic

I just tried 8669258282 and also got a busy signal. So, it's not just you not being able to call that number.

lonestarmagic

Check your system Task Manager and see what program(s) you have running which may be using more memory and CPU usage. Shut down the ones that you really don't need running.

While I'm not on a call, but with MJ running, my system is pulling about 13k of ram with MJ. My CPU is at about 8%. When I ...

lonestarmagic

Donno about checking to see if it's the internet or MJ issue. I assume it's an MJ issue since I've had really clear calls for the last two months with no issues. This just seems to have started yesterday and I tried again today and the calls still sound choppy/some words getting cut out.

lonestarmagic

Ymax Communications Corp.
223 Sunset Ave
Palm Beach, FL. 33480
Daniel Borislow CEO & President
561-749-0346

Peter Russo CFO 561-594-2162

Donald A. Burns CEO
5700 Georgia Ave
West Palm Beach, FL 33405

lonestarmagic

For some unknown reason this evening while calling local or long distance, both outgoing voice and incoming voice is really choppy.

Just curious if anyone else is having this same problem tonight.

lonestarmagic

FunnyQQ777 wrote:Can anyone get intouch with magic check

The live help does not work it takes me a in a circle but no chat window opens

click Here

lonestarmagic

I hope it happens soon, it's getting really frustrating having the forum page jump to 'makeforum.org all the time or taking too long to load the website.

lonestarmagic

APop wrote:
lonestarmagic wrote:The live tech support gave me another upgrade to try
Where are these upgrades located? On the web site? On a special link?

They put the link to the upgrade on thei chat window while I was chatting with them.

lonestarmagic

I also only have to enter the ten digit number

lonestarmagic

The admins are aware of this prob.......the only out would be to move this forum to another provider and could cause it to be a "paid by member" forum site.

lonestarmagic

I had a screeching sound when a cell phone called me this evening. This is the first time this has happened.

Tonight I looked at my softphone and at the bottom of the screen it said "Not Connected - no 911 service available", so I rebooted my MJ and the screen came up normal. I tried to make a few ...

lonestarmagic

Live Tech Support Click Here

lonestarmagic

OK here goes, I have searched the internet for this question, this is my last hope.

I have Bellsouth/ATT local service and long distance service right now. If I drop the Bellsouth long distance and keep the bellsouth local service, will I still be able to receive incoming long distance calls ...

lonestarmagic

Ditto to Agent 86.....

Mine is working flawless.......couldn't be more pleased with what we are paying for this service.

lonestarmagic

I've dumped my LD with AT&T........I think MJ will be around for a long time. Dan knows his business and has been very successful in his other ventures in the past.

I've read many posts on here about people bitching about the ads that pop up on their softphones.....BFD, right now they are all MJ ...

lonestarmagic

kumar Posted: Thu Jul 17, 2008 7:52 pm Post subject:

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I thought i responded to this. But maybe my post got delted? I would try to hit flash a few times. And also instead of hitting hold.. Use the mute function in ...

lonestarmagic

They are supposed to start charging here, but the idea has only been discussed.

Years ago, my uncle in CA had a wine celler with an alarm connected. Every time the temp would go above a few deg. it triggered the alarm and the fire department responded. After the second time, he was charged for the ...

lonestarmagic

Ah, I figured it out, but thats only because I had to cough when I was calling it. I thought you'd be able to say a sentence or two and push a button and it plays it back but all it really does is echo back what you say. The first few times I called and I was quiet and was waiting for something to ...

lonestarmagic

For those of us where MJ doesn't work, why is our computer at fault. I have had no problems with three VOIP services but MJ has been a major problem. There are two versions of MJ and the version that works on my system is the old one that goes back a year. The three new version MJ's that I tried ...

lonestarmagic

No serious problems here....actually no problems at all. It's amazing all the BS some people dream up about MJ because they prob have a POS computer setup.

Those who come here in need of help, I'm willing to help anyway I can.....those who come here to just bitch and put down MJ.....well, they just ...

lonestarmagic

I ordered mine with standard delivery.....I got it in 4 days. It took MJ a few days to let me know the tracking number sent to my email addy.

I would wait a few days and if you don't hear from them, contact them via their live tech support.

lonestarmagic

I've never had any sound issues....but have heard that if you have a router, try cycling it off/on. Another area to look is to make sure you don't have anything muted or turned down in your Volume control window. One other thing that seems to be an issue for some is the type of phone used.

I use a ...

lonestarmagic

I've never had any sound issues....but have heard that if you have a router, try cycling it off/on. Another area to look is to make sure you don't have anything muted or turned down in your Volume control window. One other thing that seems to be an issue for some is the type of phone used.

I use a ...

lonestarmagic

Whatever the deal was with that phone.....just be glad it wasn't calling 911.....that could have become costly if they would have charged you for each mistaken call.

Are you 100% sure that phone was new when you bought it? It could have been bought by someone else, then returned to the store ...

lonestarmagic

Yer welcome on that phone number. I've never had any sound issues with mine....has always been really clear outgoing or incoming.

Seems though there are alot of ppl that have sound issues with theirs.....also looks like most are due to their phones they are using.

lonestarmagic

Sounds like you have a pgm(s) that is eating up your CPU and/or memory causing your system to lock up. Are you running any kind of firewall pgm on your system? If so, try shutting it down for awhile and see if this prob continues. How much memory does your system have?

You could try directing your ...

lonestarmagic

909-390-0003 <--------- test your voice line

lonestarmagic

NP.....I've seen a few ppl that have posted their SP images on here and forgot to blank out their numbers and addy's.

Still curious is to how your Vtech phone seems to try to communicate with your MJ and why at just that one time of the day. Wierd.

lonestarmagic

You might not want to broadcast your MJ phone number out to the world.......it shows in your pix of your softphone.

lonestarmagic

The Vtech phone.....where did it come from? Was it new or used? just curious.

Which ever phone you connect tonight......don't be near the puter this time and see what happens.

lonestarmagic

Paranormal phone issues

Freaky phone calls

Calls from the Dead

lonestarmagic

I gather this only works if your phone has a hold button, right? I don't see one in the Magic jack softphone interface.

Gary

To put someone on hold, just hit the green "flash/talk" button on your phone or "send" on your softphone. Both work the same way.

When two people call you and you want ...

lonestarmagic

Donno about ET, but this is pretty wierd that a phone number keeps showing up on his SP. This is a first of this kind.

If it turns out to be that his MJ is doing this, would be interesting to find out why this number that seems to go nowhere and doesn't ring thru to someones telephone. Also very ...

lonestarmagic

Try it on a friends puter and if it does the same thing on theirs, you'll know you have a bad MJ....if it works fine, then there is still something messed up in your system or setup.

lonestarmagic

Well....if it does it after you try disconnecting your phone, it's got to be the MJ itself since you tried it on two puters already.

Or...........you could be sleepwalking and entering this number yourself each morning

lonestarmagic

And you thought I was joking about getting hold of TAPS

lonestarmagic

Perfect sound quality with using a Uniden 6.0 cordless. Never had any outgoing or incoming sound issues while using this type of phone.

lonestarmagic

I agree, he will also do well with all the international calls that will be made using MJ as well and I'm sure he will do well with all the advertising done on the SP.....with as many people that will/or are using MJ....I'm sure there are alot of companies that would jump on wanting to advertise ...

lonestarmagic

MyOwnMJ wrote:Is there a why to sort the contact list on the MJ softpad? For me, it looks like the first entries go towards the bottom of the list. thx

The names on the contact list are auto sorted from A-Z.....you have no control over how they are arranged, it's done automaticly.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Search found 235 matches

Re: improving MJ quality- please help!

Anyone else getting choppy calls this evening?

Re: Can anyone get intouch with magic check

Re: total newbee question

Re: Can I sort the contact list?