Search found 3 matches

by tp
Fri Jul 11, 2008 12:37 pm
Forum: Magic Jack Technical Support
Topic: Incoming Calls Not Always Ringing Thru
Replies: 5
Views: 3003

If he's running a firewall on his system, it's possible that the firewall is preventing the calls from coming through. Also have him check to make sure on his softphone that it shows ready to call. Depending on the area code he's in, it's possible that MJ is having some issues within that area code ...
by tp
Thu Jul 10, 2008 2:48 am
Forum: Magic Jack Technical Support
Topic: Incoming Calls Not Always Ringing Thru
Replies: 5
Views: 3003

Incoming Calls Not Always Ringing Thru

I have a buddy who has this problem of his incoming calls not ringing his phones and going straight to voicemail. He has tried the old "mah bell" phones and newer cordless phones. Nothing seems to help. I guess it could be a phone thing, but I am wondering if anyone else had this problem and found a ...
by tp
Thu Jul 10, 2008 2:34 am
Forum: Magic Jack Technical Support
Topic: Phone Compatibility List
Replies: 47
Views: 77777

Re: My phone is compatible

After having my MJ for three weeks and trying 3 different phones, buying an AC hub, doing the migicfix thing a couple of times, sitting waiting to chat with tech. support, and everything else I did my phone still would not ring. I had almost given up I got really disgusted and started thinking you ...