magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I also had the same problem with the loud squelch noise running vista. Long story short i reformatted my hard drive which i do about once a year. Reinstalled all my programs and then i plugged in my MJ. My Mj installed and ever since then I have had NO crazy loud squelch sounds. Its been like 3 ...

Recently, I haven't heard it though.
I got used to it, but it did get annoying when it happened to often (like every 5 minuites)


I'm the opposite. I used to happen once or twice in a LONG conversation, now it happens every 5 minutes.. Hurts my poor little ear drums it does !!! :)

Same here ...

Blakelg wrote:As of this morning... It's WORKING AGAIN!!!!
I was able to connect with the cell phone & they were able to call me back.
Hope it's working for everyone else now too... I'll post if it stops again.

Same here. I was able to make a call to my out-of-areacode cell phone and it goes through fine.

If your having probs with error 4, try this:


Go to control panel then click on Network connections. In there right click on your active Internet connection and select properties, scroll down to Internet Protocol (TCP/IP) and click it, then click on properties. In there check the little circle ...

maybe they meant 1 to 2 business days? :roll:

Possibly but, if that is the case, I'm in the WRONG end of the communications industry! I get calls 24/7 ANYTIME there's a problem and, man, there had better be NO downtime otherwise the FCC gets involved...

Sorry for expecting the folks at MagicJack ...

MonsterFM wrote:I have noticed that the "1 to two days" for a fix has now become three days with still no fix in sight...

Keith

maybe they meant 1 to 2 business days?

Did you try a landline # or a cell phone #? See if it works on a landline or 800 #. Then, if it does work on those but not a cell phone (outside of your area code), maybe this thread might be useful: http://www.phoneservicesupport.com/cannot-call-cell-phones-out-of-area-code-t2795.html

I'm just ...

Yes, it should be fixed in a day or two. If you contact online support and let them know that you are having this issue, they will put you on the email list for when the issue is resolved.

Thanks for the info... but would that be the standard "soon" answer we've heard about sooooooo many other things?
At this point, I'm glad I didn't port my home number to MJ but to Tracfone instead.
I'm all for saving money, don't get me wrong.

But, it's a pain because I can't call my Mommy's cell ...

MJ on my t5720 is extraordinary -- better voice quality than my wired phone line, and probably better than my laptop as my home system has a Hawking Broad Band Booster (which I highly recommend -- it prioritizes VOIP through the QOS service).

I just got everything hooked up and working properly ...

I just wanted to give an update and let you guys know that I now have the MJ working perfectly on my 1.2 GHz T5710 TC using 256/256 memory (even better than it was on my laptop via powered USB hub). The issues I was having before was not related to the Thin Client, but rather other issues that the ...

It looks like it ISN'T a firmware upgrade issue. I spoke with a rep yesterday and today and got some answers. Here is the chat transcript from today - I bolded the the parts you might find useful (It basically says that their engineers are aware of the issue and should have things back to normal ...

doodoo16 wrote:Come to think of it, i beleive the problem started to occur right after the firmware was upgrade. Does anyone know how to revert back to the old firmware?

Same here, I upgraded the firmware today and that's when the problem started happening...

I just started having this issue today. Working perfectly before today...

That's great to hear, guys. Thanks.

I am using my MJ on my laptop via a powered USB hub and have finally gotten the quality good enough to replace my home telephone service. I just bought a TC but can't seem to get MJ to work properly on 256/256 memory (is this possible anymore?). So, before I upgrade the memory, I would like to know ...

So, now that voicestick is pretty much out of the question, are there any alternative providers? Even ones that may cost a bit more than $1/month would suffice until a porting solution for MJ is conceived...

I am trying to set up a thin client I recently purchased. It is 256/256 memory though. I flashed a new image of XPe and removed the unwanted software, as per the instructions in the TC sticky. Now, when I pick up my MJ phone, I hear a dialtone. I can dial a # and the other phone rings, however once ...

If you disconnect (or don't have) home phone service from your telephone company, but keep their DSL, this option is called Dry-Loop DSL (without phone service). In order to have this, plus the rest of the house wiring available for MagicJack home wiring, you need to have a splitter installed (if ...

kulumbaa wrote:my MJ works flawlessly on a 256/256 TC with the latest upgrade, no directx , no audio issues.

kulumbaa, that's great to hear! Do you have an HP T5710 TC?

Thanks for the link, Delta. Do you know what is necessary to upgrade to 512 - the DOM or the RAM? Or both?

I bought a 192/256 TC and upgraded it to 1gb DOM / 512mb RAM and its working flawlessly with the MJ software.

I would recommend this setup (1gb DOM vs 512mb DOM) as it allows for extra "wiggle" room.

Do you think it would still work with a 256/256 setup? BTW, how much did you pay to upgrade to ...

Hi, I'm sorry if this has already been posted, but it's been so hard for me to find the final word on this. I just ordered a thin client with 256/256 memory (a newbie to TCs). I was wondering if all of these audio/directx/etc problems have been resolved so that I won't have to upgrade my memory to ...

Caller ID = caller phone number.
Caller ID with Name = caller phone number and name.

If provider does not advertise Caller ID with Name, all you will get is a number.
Only number comes in with with the call, so to get the caller name and pass it to you, MJ has to lookup it in CNAM database. It ...

This same thing happens to me too! In fact, as I was reading this thread, I received a call from a LANDLINE (not cell). It was a 5 minute phone call and within the first 30 seconds, the screech happened. I'm not sure if this always happened, but it has happened before, at least for the past few ...

rawthang wrote:http://blog.laptopmag.com/magicjack-inv ... e-and-more

In the comments section of that article, it says that porting should be available on July 4th? It's July 22 now and I haven't heard anything about it...

sligg wrote:

yanee wrote:The MJ voicemail is set to answer at 4 rings. As far as I know there is no changing this, however, you can set your answering machine to pick up at 3 rings to bypass the MJ voicemail.

Uniden Cordless has Toll saver, 2, 4, 6 rings.

Same with the AT&T DECT

I understand that the number can be spoofed, but does this mean that the name that callers see when we call them can also be spoofed? My MJ number just shows the location instead of name to other callers. Sorry if this has already been answered somewhere else, I did a search and could not find ...

I had this same problem and wasted my time talking to MJ tech support. If the only thing you want to do is have the old email back in order to receive voicemail notifications (which is why I wanted it), you could have the email forwarded. Many email providers provide this, I know gmail does. I just ...