magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I updated my 911 address 72 hours ago and it is still showing up Yellow (sent to the 911 service but they haven't yet acknowledged that they understand this information). The tech support is telling me to add it again. Since we can't delete past 911 addresses, I am reluctant to create unnecessary ...

OK both numbers work fine now. Either my endless requests to tech support were finally answered or it just resolved on its own. I also emailed Dan Borislow at his AOL and Magicjack emails and never got a response but maybe he pushed it through to get fixed. Thanks all.

Good tip. I had no idea there could be a difference if you use a 1-800 or 800. I'll try that tonight. Thanks. In both cases, I can just call them from my cell phone, but its an annoyance that I'd like to fix for the future.

Ah, I forgot to mention that I have been dealing with MagicJack tech support on this issue for a few weeks now with no resolution. They always tell me that someone will investigate and email me back within 24 hours, and I never get an email. Has anyone ever received an email response from MJ tech ...

Well the odd thing is when I call someone else their Caller ID does show my correct Magicjack phone number, so it's not quite the same problem as the "Wrong Phone Number" thread. And those two 800 numbers have never worked.. it's not an intermittent type of thing

I can't call numbers such as 800-204-2400 or 888-892-2253. They attempt to identify where you are calling from. Because I am using Magicjack, they appear to think I am calling from outside my home state, even though my Magicjack number is within my home state. Therefore, they reject my call. Anyone ...