Search found 3 matches

by offthefront
Fri Sep 05, 2008 10:24 pm
Forum: Magic Jack Technical Support
Topic: Unable to dial with telephone
Replies: 27
Views: 17816

I had the same problem ...could not use the handset only the soft phone .....My problem was the USB audio device was disabled ( go to device Manager) .....mike
by offthefront
Fri Sep 05, 2008 10:21 pm
Forum: Magic Jack Technical Support
Topic: Cannot Dial Using Regular Phone - Tech Support is stumped
Replies: 7
Views: 4344

I had the same problem ...could not use the handset only the soft phone .....My problem was the USB audio device was disabled ( go to device Manager) .....mike
by offthefront
Tue Jul 15, 2008 10:39 pm
Forum: Magic Jack Technical Support
Topic: "WARNING: You must plug magicJack into USB"
Replies: 13
Views: 25867

I followed your steps and it did "uninstall" MJ .... I plugged back up and it seems to go thru the USB found and install but then at the end windows crashes and tries to reboot but locks up .... I am NOT using external USB ... just the ports on the back of the machine .... I'm 99% sure they are 2.0 ...