magicJack and magicJack Plus Support, Reviews, FAQs and Hacks

do I have to open any ports or allow access to specific web sites?

Yes. The wiki FAQ describes MJ's port requirements.

MJ requires more extranet access than most businesses will allow. You're pr ...

I've already visited the wiki, but it doesn't tell me anything I haven't tried already.

It suggests that you post the results of your VoIP quality tests. Did you do that?

Mark

Nope... Game still minimized...

Is the game really "minimized?" Or, is it switching from fullscreen to "maximized?" (With a title bar, controls on the top right to close, minimi ...

the moral to this story is to buy the dongle from a retailer. Like many of us have done.

But, then you fall into the gray area where MJ says they don't support the product, you have to go back t ...

If I extend my service when it's up, I'll remember to use the option to generate a single use random credit card number.

If MJ already has your card number, it doesn't make a difference does it? ...

P.S. - now it seems to be happening on every single phone call -- even when I connect.

My computer froze yesterday during a call. Not sure if it's related to MJ. But, I haven't had a lockup like th ...

So, I see no reason why it would not be possible to cause magicjack to just play the ringing noise in the bg so that I know the phone is ringing (just like the email noise when I have an email) and no ...

Try maximizing a video in Windows Media Player and you will not see it affected. Now try fullscreening a video in Window Media Player and you will see the video switch back to windowed/maximized when ...

You fail to understand, fullscreen and maximize work completely different.

Ok, thanks. Good luck.

Mark

MagicBlock doesn't minimize the game, when the softphone rings, the game minimizes and stays minimized. None of the apps I have tried have prevented this from occurring.

It must be something specif ...

I tried MagicBlock, it minimized the game on incoming... And just to be certain, I just tried it again, it's not a 1/10th flash, it straight up minimized my game...

For me, MagicBlock doesn't min ...

I don't mind it ringing when I have an incoming call, (I kinda need it to) I just don't want it focus stealing... Any thoughts?

For the sake of others who may find this posting in search results, I ...

I have two magicjacks, one in Mexico and one in the USA. speach quality is poor on both.

They are both on cable broadband.
I have changed phones.

Are there any software updates or tricks I sh ...

[quote="RolandHazoto"but it still switches focus when I am playing a game and the phone rings... Any solutions?[/quote]

See [url=http://www.phoneservicesupport.com/magicblock-t2784.html]m ...

But i think that a lawsuit might be beneficial not only for the customers, but also for Dan and the long term viability of the project. It could move it away from something what often looks like a sle ...

Neebie question: MJ seemed to work for first 2 weeks, now drops incoming after 30 seconds Have tried different phones, computer at home and same result. Works on out going calls.

See the wiki F ...

they kept saying they couldn't find my account, then they ask where I bought it. At this I am through fighting with magic jack. for the 4 months I've been using this thing it cost $30 month with abo ...

2. You want to sue this company knowing they make basically nothing on thier services, and to be honest with you I think they are doing pretty well with the service considering what menial re-embursem ...

Also, search this forum for additional threads on this very same problem for other suggestions.

There's a gigantic write-up on "choppy, garbled voice" on [url=http://en.wikibooks.org/wiki ...

Patrick: May I know where did you purchase the magicjack?

Mike: Radio Shack

If it were me, I'd say "I bought it from you" and see what they say. How do they know you didn't? I've heard ...

I have a magic jack and will be traveling to the carribean. If someone calls me from their u.S. Cell phone, would they be incurred any additional charges

It doesn't matter where you take your MJ. I ...

Please never buy magicjack except our official website. We never suggest or recommend buying magicjack from our resellers or other website. We do not provide any guarantee or replacement for the magic ...

But this has been resolved almost 3 month ago. Now there is no such issue about the call length

Are you saying calls aren't terminated at 90 or 120 minutes?

and whenever a user usage their magi ...

Do not call registry is a lame duck. It worked great in the beginning, but now nobody cares about it.

"Nobody" is a strong and obviously incorrect term.

You're correct that "som ...

Well, such a disclaimer does not mean much and depending on state law he could have a case.

It's only $1.67 per month after the one-time expense of the USB device.

I agree that MJ doesn't adver ...

So, only MJ could have spread my number.

Blocks of numbers assigned to MJ are public domain. The wiki explains how to discover them.

I received a couple robo calls. I went to the "do-not-ca ...

The wiki FAQ has a section on this topic which may be easier to follow.

Mark

what does the term salt mean.

See: http://en.wikipedia.org/wiki/Salt_(cryptography)

Mark LMFAO!!! you linked him to the mineral salt! Laughing

Sorry. It was the way PHPbb interpreted a pasted UR ...

what does the term salt mean.

See: [url=http://en.wikipedia.org/wiki/Salt_(cryptography)]en.wikipedia.org/wiki/Salt_(cryptography)

Mark

bill: why doesnt Dan want us to be able to use our own device (ATA) ??? The sound quality is 1000% better!

It should be obvious that ATA use was stopped because MJ's business model doesn't allow ...

I purchased the unit on 3/1/09. Today is 6/22/09. my system started acting funky on 6/20/09 near midnight. 6/21/09 my system was dead. I purchased a brand new same model and brand mobo and installed i ...

Ok this Magicjack after 110 days of use fried my motherboard.

How do you know the MJ USB device did that? After 110 days, and not 10?

The USB device draws an unusual amount of power for USB. O ...

More importantly, if GV rolls out to more users, I would expect some more really cool apps to follow. Yea!

Care to speculate what this means for Dan?

Many have speculated MJ was just a quick rol ...

If I have anything open, surfing web, checking email - anything - the incoming voice is just plain bad.

The wiki contains info about diagnosing and improving this problem common to all VoIP service ...

thanks!! I have been having the unloading problem since I bought the MJ. On every instance of the USB root hub the box was checked to save power on the USB. All have been unchecked and the MJ works ...

Further more I believe as a group we are well with in our rights to ask for a rebate.

The Terms of Service say MJ can terminate service at any time without refund. Surely they can discontinue a fe ...

If that is the case and a cost cutting measure and they are not being forthright or ethical, SHAME ON MJ. (This is just a cynical guess)

Dan has done many unethical and obtuse things. His website u ...

Just did this and my sound quality sounds a little bit better not as much stutter is it my imagination has anybody else done this, any downside to using this setting?????

It would be better to set ...

I saw an email for a voice message come in, but I'm sitting by the phone and it never rang.

That's happened to me recently. Other times I didn't receive an email, but had a voice msg when I checke ...

ok, I wasn't sure, I originally had a problem with the call forwarding not working, which mj tech support help me fix. I was under the impression that the mj needed to be connected and running in ord ...

Maybe I don't understand the question. Call forwarding is configured at the MJ user portal (my.magicjack.com). Call forwarding works when you don't have MJ running. It has nothing to do with whether y ...

vdot, why not produce a free version of your application. You could hijack the ad window in magicJack and serve you own ads to make a little extra spending money.

My concern is: if people start doi ...

My source is open to you and everyone.

I missed your original post that you released a pop-up blocker, auto-answer tool. It looks really good. What is "caller-id hide?"

BTW: Is this po ...

Only they are coming from a paid spammer who is dumping the same text singing the praises of MJ on blog after blog.
That's funny.... and sad at the same time.

I clicked on the link provided abov ...

That's not correct. Submitting it to the AV company allows them to check out the behavior of the software and the code itself. They don't whitelist your software just because you submit it to them. ...

Wrong again. MagicBeans� forwards calls directly...not messing with magicJack's portal website forwarding.

It will be interesting to see how you do that using the softphone. This is the only featu ...

MajicBeans screen shots.

Looks interesting. I may have misunderstood earlier when "vdot" said something about call forwarding. I thought he meant it would route the incoming call to an ...

What if I subscribe to a Satellite ISP such as Starband or Direct TV?
Do you think that I would be able to get connected to Magic Jack through that ?
And if so, would I be able to get other Belizea ...

Is there any other way that you might know of?

I can't think of anything. Belize apparently blocks VoIP. The only way to make VoIP work is to create a "tunnel" to create connections throu ...

last I heard from you, it was impossible,

I said some of the features you listed sounded impossible to me. Not all.

and you PM'd me wanting to beta test.

I posted to this forum saying I'd lik ...