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Softphone ad display problem



 
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sbw07
MagicJack Contributor


Joined: 01 Jan 2008
Posts: 74

PostPosted: Sun Feb 10, 2008 8:14 pm    Post subject: Softphone ad display problem Reply with quote

Hi,
Recently my mj stopped displaying the ads, or mj announcements, in the left pane of the softphone.
Instead all I see is a blank white window.
I believe that this started happening after I started using the MVPS Hosts file, however even when I removed it, the display remained blank.

I know it's not that important, but the softphone looks kind of unbalanced right now, and besides what if they actually place an important announcement there?

Could anyone help me get the display back?
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HolmanGT
MagicJack Sensei


Joined: 08 Jan 2008
Posts: 1127
Location: Saint George, UT

PostPosted: Mon Feb 11, 2008 2:09 am    Post subject: Reply with quote

sbw07,

Do you have any advertisement blockers running?

And do you have the latest Java updates?
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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Mon Feb 11, 2008 2:21 am    Post subject: Re: Softphone ad display problem Reply with quote

sbw07 wrote:
Hi,
Recently my mj stopped displaying the ads, or mj announcements, in the left pane of the softphone.
Instead all I see is a blank white window.
I believe that this started happening after I started using the MVPS Hosts file, however even when I removed it, the display remained blank.

I know it's not that important, but the softphone looks kind of unbalanced right now, and besides what if they actually place an important announcement there?

Could anyone help me get the display back?


If you don't see all the MJ ads, I call this a "blessing" Laughing Laughing

If you want to see the ads back, just format the MJ disk drive and it will force a new MJ installation and it should get it back.
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sbw07
MagicJack Contributor


Joined: 01 Jan 2008
Posts: 74

PostPosted: Mon Feb 11, 2008 7:32 am    Post subject: Reply with quote

Well, formatting did the trick, & I got my ads back.
Now could someone tell me... how do I block them again? Laughing

Interestingly, I noticed that although the Vista upgrade hasn't been installed since the reinstallation, my mj is still working fine. So should I install the upgrade now or wait till I run into problems? Are there any reasons not to upgrade?

This probably deserves its own thread, but once we're here already...


Last edited by sbw07 on Mon Feb 11, 2008 12:01 pm; edited 1 time in total
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LikeMagic
Dan Should Pay Me


Joined: 01 Jan 2008
Posts: 613
Location: LikeMagic Pacific NW

PostPosted: Mon Feb 11, 2008 11:58 am    Post subject: Reply with quote

sbw07 wrote:
Well, formatting did the trick, & I got my ads back.
Now could someone tell me... how do I block them again? Laughing

Interestingly, I noticed that although the Vista upgrade hasn't been installed since the reinstallation, my mj is still working fine. So should I install the upgrade now or wait till I run into problems? Are there any reasons not to upgrade?

This probably deserves its own thread, but one we're here already...


See, I told you! Rolling Eyes It was a "blessing" that you tossed away Laughing Laughing
If you figure out how get rid of the ads, let us know Laughing Laughing

And if it's still working, don't touch it Laughing Laughing
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sbw07
MagicJack Contributor


Joined: 01 Jan 2008
Posts: 74

PostPosted: Tue Feb 12, 2008 6:47 am    Post subject: Reply with quote

LikeMagic wrote:

If you figure out how get rid of the ads, let us know Laughing Laughing

And if it's still working, don't touch it Laughing Laughing


The simplest (& only) way I know of is to change the skin; either by removing all skin files from the mj directory or by changing to one of those talked about here

As far as the upgrade goes, I'll probably take your advice. No need to disturb the ol' Jackie.
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