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The computer recognizes the call, but phone does not?

 
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Chum Slam
MagicJack Newbie


Joined: 26 Jul 2010
Posts: 1

PostPosted: Mon Jul 26, 2010 11:14 am    Post subject: The computer recognizes the call, but phone does not?

I can make and receive calls from my computer, however the phone is completely silent. No dial tone, nothing. It worked fine until my internet went out the other night, now the phone does not recognize the connection. Any ideas? Thanks in advance.
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hsweiss
Dan Should Pay Me


Joined: 28 Mar 2008
Posts: 563
Location: Maryland

PostPosted: Mon Jul 26, 2010 11:58 am    Post subject:

Whenever I've had this problem a reboot typically solves it.
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784

PostPosted: Mon Jul 26, 2010 12:12 pm    Post subject: Re: The computer recognizes the call, but phone does not?

Chum Slam wrote:
I can make and receive calls from my computer, however the phone is completely silent. No dial tone, nothing. It worked fine until my internet went out the other night, now the phone does not recognize the connection. Any ideas? Thanks in advance.

Did your internet fail due to an electrical disruption? Maybe you have a fried phone or damage to your USB port
Try a different handset and/or plug MJ dongle into another USB port
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