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The MJ no longer downloads the contacts and calls list!!!

 
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jimisbell
Dan isn't smart enough to hire me


Joined: 19 Mar 2009
Posts: 153
Location: Third Coast

PostPosted: Sun Jan 03, 2010 7:09 pm    Post subject: The MJ no longer downloads the contacts and calls list!!!

I finally got the MJ working again on the TC with TightVNC and DirextX. Works fine....BUT...it gives the message that the Call list and Contacts list cannot be downloaded and that it will try again in 4 minutes. It tries again and then tells me to "click here" to retry the download. Then it gives up.

Anyone know the answer??? Crying or Very sad
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bassetbuddy
MagicJack Newbie


Joined: 09 Mar 2009
Posts: 6
Location: Minneapolis, MN

PostPosted: Mon Jan 04, 2010 10:47 am    Post subject:

Same issue on my HP Thin Client after the update. I have no resolution but am interested in a fix.
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jimisbell
Dan isn't smart enough to hire me


Joined: 19 Mar 2009
Posts: 153
Location: Third Coast

PostPosted: Mon Jan 04, 2010 3:16 pm    Post subject:

Have you contacted MJ? I havent had the time as this has just happened to me.
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FunkyBoss
magicJack Apprentice


Joined: 25 Dec 2009
Posts: 19

PostPosted: Mon Jan 04, 2010 11:38 pm    Post subject:

bassetbuddy wrote:
Same issue on my HP Thin Client after the update. I have no resolution but am interested in a fix.

What update?
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jimisbell
Dan isn't smart enough to hire me


Joined: 19 Mar 2009
Posts: 153
Location: Third Coast

PostPosted: Tue Jan 05, 2010 12:47 am    Post subject:

The update about 6 or 8 months ago that trashed about half the MJ modules/\ on TC computers in the world, I assume thats what he is talking about. Mine was down for 6 months before I got the TC re written.
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jimisbell
Dan isn't smart enough to hire me


Joined: 19 Mar 2009
Posts: 153
Location: Third Coast

PostPosted: Tue Jan 05, 2010 10:08 pm    Post subject:

I found the answer.!!

http://www.magicjack.com/8/customercare.asp

Go to the above site, log on for online chat and tell them your problem. They will fix it on the spot.

This answer was posted to me off list by someone that is not registered to post on the list but apparently can read it.
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CybAut
MagicJack Newbie


Joined: 21 Jan 2010
Posts: 1

PostPosted: Thu Jan 21, 2010 4:46 pm    Post subject: Contact and Calls list

You will find that the update is IE based. Many of the actions that MJ implements are IE based. If you check your options in IE you will find that contacts and calls can be activated. I am in the process of getting another download that will nullify the requirement for such IE use. Since I am an Open Source geek I am waiting for the day LinUx is proffered a connection.
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jimisbell
Dan isn't smart enough to hire me


Joined: 19 Mar 2009
Posts: 153
Location: Third Coast

PostPosted: Thu Feb 04, 2010 11:52 am    Post subject:

I also use Linux and look forward to that day as well. But using TightVNC I can use the desktop on Linux and access the TC conveniently
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