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they can hear me - I can't hear them

 
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str8shooter
magicJack Apprentice


Joined: 19 Mar 2008
Posts: 26

PostPosted: Wed Mar 19, 2008 10:16 pm    Post subject: they can hear me - I can't hear them

My MJ works as long as my new pavilion is on. As soon as I put it to sleep, I can't hear the caller. I can call out, and receive calls.....no audio on my end. I have not tried a headset. I spent 4 hours chatting with MJ's .....well lets call them agents. No help. I un-installed, and re-installed, no help. Am I right in thinking this is a hardware problem?
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str8shooter
magicJack Apprentice


Joined: 19 Mar 2008
Posts: 26

PostPosted: Wed Mar 19, 2008 10:21 pm    Post subject: they can hear me - I can't hear them

There is one thing I didn't mention. My MJ is not recognized by the MJfix. I also can't download the beta mac because it doesn't recoginize the MJ.
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